Director Property Management

**Job ID**: 51403

**Job Category**:Buildings, Property Operations & Real Estate

**Division & Section**:Corporate Real Estate Management, Real Estate Property Management

**Work Location**:METRO HALL

**Job Type & Duration**:Full-time, 1 Permanent Vacancy

**Salary**:$160,462.00 - $207,027.00, TM5009, Wage Grade 10

**Shift Information**: Monday - Friday 9-5pm

**Affiliation**: Non-Union

**Number of Positions Open**: 1

**Posting Period**: 05-DEC-2024 to 20-DEC-2024

**Intro**
The City of Toronto's Corporate Real Estate Management Division (CREM) is striving toward become an industry leader, with its diverse and dynamic team of professional real estate experts. CREM is establishing a standard of excellence and driving change including the transformation of its service delivery model, with an enhanced customer service focus. We provide integrated services to our clients including transaction services, asset lifecycle management, property management, facilities services, security, project management, safety and compliance and support services for all City real estate assets.

Reporting to the Executive Director, CREM, the Manager, The Director of Property Management will lead a team of professionals to support and oversee the performance and management of diverse portfolio of real estate assets. If you are innovative, driven, enthusiastic and a dedicated professional, adaptable to change and willing to contribute, we are looking for you Our culture is emerging as dynamic and evolving, our people are the heart of our division.

**Role**

To provide the vision for the future of real estate asset management and interrelated partnerships for large scale real estate assets. To strategize, develop and implement new strategies, techniques and approaches to asset management service delivery, operations and execution, focused on streamlining operations and reposition real estate assets to reduce costs and increase both social ad financial value, as well as align and deliver within the framework of the overall City-Wide real estate strategy and mandate. To lead and provide guidance on all asset management, property management, and portfolio related functions at Union Station, and also act as the executive lead at the station managing key relationships with Metrolinx, VIA and Osmington.

**Major Responsibilities**:

- Develops, designs and implements functional policies and programs that make major changes in overall business performance based on long-term needs. Contributes to the continuous improvement of divisional performance through analysis and the development and implementation of sound management practices and procedures, provides program management staff with direction and guidance, processes and tools to increase efficiencies and improve effectiveness of the services provided by this section.
- Directs, through subordinate management staff, all activities of the section, delegating management responsibility.
- Leads and motivates a diverse workforce, ensures effective teamwork, provides resolution to controversial labour relations issues, ensures high standards of work quality and organizational performance, continuous learning and encourages innovation in others.
- Develops, recommends and administers the annual budget for the section, and ensures that the section’s expenditures are controlled and maintained within approved budget limitations.
- Serves as a member of the Executive Director Corporate Real Estate Management senior management team and contributes to the strategic direction of the City's Property portfolio.
- Maximizes total return/value for Key City Assets through the analysis of property efficiencies, profit and losses and identifies opportunities for improved performance to optimize the asset with consideration of the City's strategic priorities as well as key partner / tenant priorities.
- Creates and oversees customized asset management strategies and long-term financial planning for various City assets (e.g. Union Station, St. Lawrence Market & other commercial assests).
- Oversees, manages and executes assigned City assets capital budgets including the multi-hundred million dollar Union Station Revitalization capital budget.
- Oversees, manages and executes ongoing operations and lease management of assigned City assets including Union Station's numerous agreements with key stakeholders at the station, including The Toronto Transit Commission, Metrolinx, Via Rail, Infrastructure Ontario, Parks Canada, Maple Leafs Sports and Entertainment, and Osmington, among others.
- Works closely with key stakeholders to provide direction for and oversight of business plans, budgets, CAMs, forecasts, leases, analysis and approvals.
- Oversees and has executive responsibilities for the direct impact on key clients, financials, etc. as a result of construction and design teams' work on City assets.
- Oversees and has executive responsibilities for City asset modernization projects (e.g. Union Station