Operations Supervisor

Posted In: Commercial Property Management
- About The Job- We have an excellent opportunity at one of our premiere AAA commercial office towers located in downtown Toronto. As the Operations Supervisor for at One York, you will take the lead in providing technical guidance to the Building Operations Team. The individual in this role will oversee the daily operations at the property, including the maintenance of systems and equipment through interactions with tenants, contractors and vendors.**Responsibilities**:
Reporting to the Operations Manager, the incumbent’s key, responsibilities of the role will include:

- Monitor the day-to-day activities at properties to ensure property operations are well-organized and competently staffed.
- Anticipate and respond to all operational issues at the properties, working closely with tenants, contractors and suppliers.
- Oversee power shutdowns of all sub-stations and review corresponding reports for recommendations.
- Assist the Property Management team with move-in/out activities of tenants, including conducting preliminary walkthroughs of spaces for the purpose of making recommendations on areas to be addressed.
- Regularly review preventative maintenance requirements for all mechanical/electrical systems and equipment with the goal of ensuring that maintenance is performed and documented.
- Monitor operational procedures on an on-going basis so that mechanical, electrical, HVAC, plumbing and life safety systems are maintained in accordance with set standards.
- Act as a key, primary point of contact for emergency situations at properties, e.g. floods, fire alarms, vehicular and pedestrian accidents, etc. by responding to after-hours calls.
- Monitor and oversee the logging of fire/life safety and water treatment testing to ensure compliance with all requirements of the Maintenance Plan as it applies to engineering, construction, and abatement activities.
- Schedule operations staff for on-call and after-hours emergency coverage and planned maintenance work.
- Coach operations staff on a day-to-day basis and make recommendations to the Operations Manager for increased responsibilities, training and development of team members.
- Liaise with consultants and supervise outside contractors to ensure compliance with building rules and regulations; assist and monitor contractors as required.
- Ensure submittal of operational reports monthly including logging and monitoring all meter readings and administering usage.
- Develop Standard Operating Procedures (SOP) and Method of Procedure (MOP) for work specific to the activities necessary to complete tasks in accordance with company policies and industry regulations for safe operations.
- Ensure tenant requests are completed, take corrective measures in completing tenant work orders as assigned and ensure proper completion notes.

**Qualifications**:

- Completion of SMA (BOMA) or Building Environmental Systems I and II;
- 7+ years of experience in Physical Operations management;
- 3+ years in a senior/supervisory capacity preferably in mixed-use portfolios;
- Thorough, hands-on experience with:

- Boilers, pumps, fans, motors, elevators, escalators, air conditioning controls, emergency generators, digital control systems
- High voltage systems, low voltage systems, primary and secondary transformers, HVAC control systems, lighting and power systems, telecommunication systems, motors control centers;
- Domestic hot and cold-water systems, heating and hot water tanks, waste systems, all piping heating, chilled water, sprinkler risers, sprinkler distribution and washroom facilities;
- Common building operational policies and various related Acts/codes/standards, i.e. the electrical code, plumbing code, TSSA, Fire Code, and Building Codes
- Building Automation System, Electronic Security System, access control and surveillance cameras, preferably Distech and Honeywell EBI.
- Ability to communicate effectively and professionally, both oral and written;
- Ability to develop and sustain cooperative working relationships with senior management, contractors and tenants;
- Flexibility and availability to be on a rotating shift schedule and on-call rotation
- Superior ability to handle multiple demands, competing priorities, adapt to new ideas and constant changes and deliver successful results; and
- High level of proficiency with MS Word, Excel and Outlook

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We offer a competitive compensation package and the opportunity to work with an industry leader

We thank all applicants for considering Menkes Developments Ltd. as an Employer of Choice, however only those individuals selected for an interview will be contacted.