Dental Receptionist/assistant

2 weeks ago

Burlington, Canada Harbourview Dental Full time

We're looking for an energetic, experienced dental administrative/receptionist with dental assisting experience, passionate about providing exceptional customer service and ensuring the smooth operation of a dental practice.

office working hours:
Mondays : 10-4

Tuesdays :10-6

Wednesdays : 10-7

Thursdays : 10-4

Fridays: 9-4

Saturdays :10-3

responsibilities:
*Occasional dental assisting and sterilization.

*Manage patient records and ensure all documentation is accurate, complete, and compliant with relevant regulations. Assist with explanation of the financial aspect of treatment planning and payment structure, insurance breakdown to the patients and insurance estimates, claims processing and billing to ensure seamless financial transactions.

*great communication skills with patients, dental staff, and external contacts in a clear, concise, and courteous manner. Answer patient inquiries and address concerns promptly and effectively.

*Keep the reception area and office spaces organized, clean, and well-stocked. Coordinate with other team members to maintain an efficient and pleasant work environment..

*Excellent critical thinking skills, allowing you to identify and resolve issues promptly and independently.

*Demonstrates a high level of professionalism, empathy, and confidentiality when dealing with patients and their information.

Additional pay:

- Bonus pay

**Benefits**:

- Company events
- Dental care
- On-site parking

Ability to commute/relocate:

- Burlington, ON L7S 2J1: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Which dental softwares have you use in the past ?

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 2 years (required)

Licence/Certification:

- Certified Dental Assistant (preferred)

Work Location: In person

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