Director Admitting, Registration, Scheduling

**Req ID**:187090**
**Location**:Provincial** Zone,**Westway 1**
**Department**:IMIT HIS Clinical Access Patient-CNS**
**Type of Employment**:Permanent**Hourly FT** (**100%**) x**1**
**Management/Non Union** P**osition**
**Posting Closing Date**:31-Jan-25**

Nova Scotia Health is the largest provider of health services in Nova Scotia, with some specialized services also offered to clients throughout Atlantic Canada. We’re on a mission to achieve excellence in health, healing, and learning through working together, which is reflected in the hospitals, health centres, and community-based programs we operate across the province. Our passionate team of professionals provides a variety of high-quality inpatient and outpatient services including academic, tertiary, and quaternary care, as well as continuing care, primary health care, public health, and mental health and addictions. Join a diverse team of innovators, collaborators, and creative thinkers today.

**About the Opportunity**:
The Director will have provincial responsibility for health information functions, strategic planning and the development and implementation of policies and processes. This position has an integral role in ensuring the availability of real time patient information for ongoing patient care, research, teaching, and quality review. This Director will be responsible for leading change and transformation to an integrated quality patient care model. This transformation will include all aspects of health information management, including adoption and integration of technological solutions. Leadership at the strategic and operational level is fundamental to ensure that complete and accurate health data is available to our clients to support high quality patient care, medical and administrative research, and education, planning and resource allocation. A key component of this position is to work directly with clinical, administrative and physician leadership to ensure health information standards and timely, comprehensive access to required health information. This role will be responsible for developing and maintaining close working relationships with various external stakeholders (e.g. Department of Health and Wellness (DHW), Canadian Institute of Health Information) and other health care sector partners (e.g. IWK, community physicians).

This Director will ensure NSH Information Management policies and processes, roles and responsibilities and change management activities are in alignment with the Provincial Data Governance program for the NS Health System.

**About the Opportunity Continued**:
The Director has provincial responsibility for the following NS Health IM/IT programs and services:

- Admitting/Patient Registration Services
- Patient Booking/Scheduling
- Patient Locating
- Hospital Switchboard
- Point of Care Scanning
- Integration of technological solutions

Health Information Management oversees the governance and enforces standards for clinical transformational practices and technology business model processes related to Information management integration across the organization. This patient population includes over 1 million patients from Nova Scotia and visitors from beyond.

**Key Responsibilities**:
The Director Admitting, Registration, Scheduling and Switchboard reports to the Senior Director, IM/IT and oversees a large, diverse NS Health provincial team responsible for strategic and program-level leadership of Health Information Management including, admitting/registration and data integrity, patient booking and scheduling, patient locating, hospital switchboard, and integration of technological solutions. The Director must have a strong understanding and experience of not only the health information management functions, their design, privacy and access management, but also an understanding for how they correlate to the support and delivery of patient care decision-making processes.

The Director will:

- Support the NS Health mission and vision by being a strategic leader in the development, implementation and evaluation of all required health information and technology for decision making.
- Overseeing the management team requires travel to remote locations, as required, to support the managers and strengthen a large provincial HIS team.
- Contribute to the leadership of strategies and operational plans consistent with legislation, accountability frameworks and the mission, vision and values of the organization. The position supports a provincially integrated process and enables realization of business plans through effective information technology enablement in support of effective, efficient and sustainable delivery of services and programs.
- Provide leadership in the delivery of information management services provided within NS Health, provincially and nationally.
- Promote standardization of health information management policies and practices; maintain professional relations and knowledge of privacy and se