Director of Restaurant Operations
18 hours ago
Our restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple service venues of varying complexity. This role is responsible for managing all aspects of the customer dining experience including liaising with both the front and back of house management. You will lead business operations focused on business administration, business systems, culinary operations, and human resources, including supporting operations with product cost analysis, product pricing, and day-to-day restaurant operation processes. Responsibilities Operational Leadership: Oversee daily operations of all restaurant locations, ensuring consistency in service, food quality, cleanliness, and brand standards. Team Management: Recruit, train, mentor, and lead Restaurant Managers and their teams. Promote a culture of accountability, excellence, and continuous improvement. Performance & Financial Management: Monitor KPIs and P&L statements, implement cost-control measures, and develop strategies to improve profitability, efficiency, and customer satisfaction. Guest Experience: Champion a guest-first philosophy by ensuring high standards of customer service and proactively responding to feedback and complaints. Strategic Planning: Partner with executive leadership to develop and execute long-term strategies for expansion, innovation, and brand growth. Compliance & Safety: Ensure all locations comply with health, safety, and labor regulations, and company policies. Marketing & Community Engagement: Collaborate with the marketing team to execute promotions, events, and initiatives that build brand awareness and customer loyalty. Vendor & Inventory Oversight: Oversee vendor relationships, supply chain logistics, and inventory management practices to ensure efficiency and cost-effectiveness. Qualifications Required Experience: Minimum, 10+ years of restaurant industry experience Minimum, 5+ years in a management position Experience with operating multiple venues Financial understanding of labour costing and cost controls Experience in managing teams and with Human Resource best practices Experience considered an asset: Experience in understanding financial reporting Experience with POS implementation in a new environment Experience in a faced-paced growing organization Experience working with startup restaurants Flexible language requirement: French not required Schedule: Monday to Sunday Education: Bachelor's Degree in Business or Hospitality (considered an asset) WSET or CAPS qualification (considered an asset) What we offer: Competitive salary Performance based bonus structure RRSP match Paid time off On-site parking Casual dress Company events Extended health care Dental care Disability insurance Employee assistance program Vision care If you are ready to take the next step in your career and lead restaurant operations at Saffron Hill Hospitality Group, we invite you to apply today Join us in shaping exceptional dining experiences. Job Types: Full-time, Permanent Benefits: Dental care Employee assistance program Extended health care Life insurance On-site parking Paid time off RRSP match Experience: Hospitality: 10 years (preferred) Management: 5 years (required)
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Director of Restaurant Operations
1 week ago
Bedford, Canada Saffron Hill Hospitality Group Full timeProfessional Accountant, WSET 4 candidate Our restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple...
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Director of Restaurant Operations
2 days ago
Bedford, Canada Saffron Hill Hospitality Group Full timeProfessional Accountant, WSET 4 candidate Our restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple...
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Director of Restaurant Operations
2 weeks ago
Bedford, Nova Scotia, Canada Saffron Hill Hospitality Group Full timeOur restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate.The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple service venues of varying complexity. This...
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Director of Restaurant Operations
2 days ago
Bedford, NS, Canada Saffron Hill Hospitality Group Full timeOur restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple service venues of varying complexity. This...
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Director of Restaurant Operations
2 days ago
Bedford, NS, Canada Saffron Hill Hospitality Group Full timeOur restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple service venues of varying complexity. This...
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Director of Restaurant Operations
2 days ago
Bedford, NS, Canada Saffron Hill Hospitality Group Full timeOur restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple service venues of varying complexity. This...
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Director of Restaurant Operations
2 days ago
Bedford, NS, Canada Saffron Hill Hospitality Group Full timeOur restaurants are built around a simple philosophy: great food starts with great ingredients. From casual eateries to elevated dining experiences, our chefs bring creativity and expertise to every plate. The Director of Restaurant Operations is a dynamic and strategic leader who oversees the operations of multiple service venues of varying complexity. This...
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Restaurant Supervisor
5 days ago
Bedford, Nova Scotia, Canada The Sou' Wester Gift & Restaurant Ltd. Full timeJob SummaryWe are seeking a dedicated and experienced Restaurant Supervisor to oversee daily operations in our vibrant dining establishment. The ideal candidate will possess a strong background in the food service industry, with a focus on delivering exceptional customer service and maintaining high standards of food quality. As a Restaurant Supervisor, you...
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Bedford, Canada Saffron Hill Hospitality Group Full timeA leading restaurant group in Bedford, Nova Scotia, is seeking a Professional Accountant to oversee restaurant operations across multiple venues. This role includes managing daily operations, fostering staff development, and ensuring compliance with health standards. The ideal candidate will have a minimum of 10 years of industry experience, 5 years in...
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Bedford, Canada Saffron Hill Hospitality Group Full timeA leading restaurant group in Bedford, Nova Scotia, is seeking a Professional Accountant to oversee restaurant operations across multiple venues. This role includes managing daily operations, fostering staff development, and ensuring compliance with health standards. The ideal candidate will have a minimum of 10 years of industry experience, 5 years in...
