Edmonton Leasing Agent

**Before applying
- Be advised that you must reside in Edmonton Alberta for this position** The head office is in Calgary.

**Our Company**

Our company is a growing private property management company specializing in residential properties in Edmonton and Calgary. We are dedicated to providing beautiful living experiences to our tenants through professional management and unparalleled customer service to our client who is a private owner of multiple units..

**Position: Leasing Agent**

Reporting to the Property Manager, the Leasing Agent is responsible for the professional marketing and leasing of owned and managed single family homes and small multi-family buildings in Edmonton, Alberta.

The Leasing Agent is accountable for showing available units, qualifying prospective Residents, and successfully negotiating leases to achieve optimum value for our company.

**Responsibilities**

Relationship Development

Develop and foster positive relationships with tenants and our staff. Ensure proactive timely resolution of all prospective and current Resident inquiries.

**Customer Service**

Professionally and courteously handle all prospective and current Resident inquiries, feedback, complaints or concerns. Ensure a high level of professionalism and Resident satisfaction is achieved through constant and consistent attention to our Mission and Values.

**On-going Operations**
- Operate properties consistent with the expectations of our company standards and

operations manual.
- Be responsible for ensuring all company policies and procedures are adhered to at all

times.
- Respond to prospective Resident questions, concerns, or complaints in a timely and

compassionate manner.
- Direct all current Resident questions, concerns, or complaints to the Superintendent or

Property Manager in a timely and compassionate manner.
- Market, show and rent apartments, professionally responding to telephone and walk-in inquiries.
- Organize, market and host open houses.
- Collect prospective Resident information using provided Guest Cards.
- Provide prospective Residents with related information and forms, helping to complete
- Perform Landlord and employment reference checks, and obtain all documents

necessary to complete the Tenancy Agreement, including the post-lease checklist and

Pre-Authorized Payment information.

rent.
- Inspect vacant suites to ensure rent readiness and complete move
- in/move-out

inspections when applicable. Inform the Property Manager of any deficiencies or

problems noted in the buildings or properties that require attention.
- Administration and Reporting Complete and maintain a weekly traffic report.
- Conduct regular market surveys to gain a comprehensive understanding of competing

properties and current market conditions.
- Maintain an orderly office area and complete general clerical duties, including

photocopying, scanning, and faxing documents. Complete other duties and tasks as

assigned by the Property Manager.

**Requirements**:
**VALID DRIVERS LICENSE and VEHICLE**
- A passion for excellence in customer service delivery;
- Minimum Grade 12 education;
- 2-3 years of direct sales experience required with a preference given to those with

**Industry experience**
- Strong interpersonal and oral communication skills;
- Excellent organizational skills with a strong ability to prioritize and multi-task;
- Able to work both independently and comfortably as part of a team;
- Aptitude for working in a deadline-oriented environment;
- Detail-oriented; able to resolve problems using facts, sound reasoning and common

sense;
- Forward thinking with an ability to develop creative strategic solutions to difficult issues

in a timely manner;
- Strong command of MS Office products: Word, Excel, PowerPoint, Outlook;
- Commitment to discretion and confidentiality; and
- Experience with Buildium property management systems is considered an asset.

If you are passionate about real estate, possess excellent customer service skills and office

skills, and are eager to contribute to our thriving property management team, we encourage you

tenants and security to our owner clients.

**Job Type**: Casual

Pay: $20.00-$27.00 per hour

Expected hours: 1 - 20 per week

**Experience**:

- Property leasing: 1 year (required)

Work Location: Hybrid remote in Edmonton, AB T5N 1G1