Clerk Operations

**Job Status**
- Temporary Full-Time

**About Us**
- Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC’s Top Employers for six years, the District offers regular professional development opportunities and a competitive total compensation package including a nine-day fortnight and hybrid work options. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver is an excellent place to work. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.

**Position Overview**
- The Solid Waste department is looking for one (1) Temporary Full-Time Solid Waste Clerk to join their team for approximately one (1) year. This is clerical and word processing work of moderate complexity that requires the ability to exercise some independent judgement. The work involves the processing of service and work requests; preparing documents, spreadsheets and correspondence and maintaining tracking procedures; reconciling invoice statements; responding to calls and letters regarding Solid Waste queries and complaints; updating website with current information for Solid Waste department. You will provide general customer service and clerical support to the department.

**The successful applicant will have**:

- A sound knowledge of practices and procedures used in operation of computerized systems and equipment for managing departmental operations;
- An excellent command of business English, spelling, and punctuation as well as excellent attention to detail;
- Ability to independently compose routine correspondence, reports and related material, plus proficiency in typing and a sound knowledge of office procedures;
- Exceptional customer service dealing with and speaking to customers/residents; ability to establish and maintain effective working relationships with internal and external contacts, handle enquiries, provide information and resolve routine complaints.
- Provide coverage for Fleet and Solid Waste Payroll and if necessary, full coverage during absences.
- Previous experience of administration linked to asset management including knowledge of Fleet and Solid Waste preferred.
- Experience with issuing and screening of Bylaw tickets and the ability to tactfully handle conflicts and challenging situations.

**Qualifications**
Completion of Grade 12 supplemented by related courses plus sound related clerical experience, preferably in a municipal environment, or an equivalent combination of training and experience. A valid Class 5 BC Driver’s License is required, and an Occupational First Aid Certificate would be an asset.

**Details**
**Salary**:The pay range for this unionized position is $29.48 to $34.63 per hour (2024 rates)
**Hours of Work**: 35 hours per week

**Apply**
- If you require accommodation to participate in the recruitment process, please inform us when we contact you._
- We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted. _
- We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located._

**Compensation**
- The pay range for this unionized position is $29.48 to $34.63 per hour (2024 rates)

Posting Detail Information

**Posting Number**
- 25-09T

**Job Open Date**
- 01/28/2025

**Job Close Date**
- 02/11/2025

**Special Instructions to Applicants