Clerk-Operations

About Us Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Recognized as one of BC’s Top Employers for six years, the District offers professional development opportunities, a competitive total compensation package, a nine-day fortnight, and hybrid work arrangements.This is an exciting time to join us as we transform digital service delivery, reimagine the customer experience, and advance bold climate action initiatives. Known for our flexible, family-friendly policies and inclusive workplace culture, the District is an exceptional place to build a meaningful career. Position Overview About the Role An auxiliary position is available in our Engineering Public Works Division for a Clerk-Operations, to join our dynamic, service-focused team. This is primarily customer service, clerical and typing work of moderate complexity. The work involves performing timekeeping duties; processing and routing service and work requests; processing applications for a variety of permits; providing diversified information and assistance to the public on matters related to the services, procedures, policies and operations of the Engineering Public Works division and performing a variety of duties of a semi-technical nature. You will provide general customer service and clerical support to the various sections of the division and exercise some independent action and judgement. The successful applicant will have: Sound knowledge of modern office practices and procedures, including timekeeping and record keeping practices, English, spelling and punctuation, filing and related clerical functions. Sound knowledge of applicable departmental policies, practices, procedures and collective agreement. Sound knowledge of the operations and functions of the department as related to the work performed. Ability to independently compose routine correspondence, reports, and related material. Ability to establish and maintain effective working relationships with internal and external contacts, deal effectively with staff, the public, handle enquiries, provide information and resolve routine complaints. Ability to read non-complex Engineering plans. Qualifications Completion of Grade 12 supplemented by related courses plus sound related clerical experience, preferably in a municipal environment, or an equivalent combination of training and experience. A valid Class 5 BC Driver’s License is required.  Details  Salary: The pay range for this unionized position is to per hour (2024 rates), plus 12% in lieu of benefits. Hours of Work: Hours of work will vary between the hours of 7:30 am and 4:00 pm, Monday to Friday. ApplyThe District of North Vancouver is committed to creating a diverse, inclusive, and accessible work environment. If you have what we’re looking for and have a passion to serve people and the community, a demonstrated understanding of safety, a commitment to supporting a healthy and safe workplace, and a willingness to take further safety training as required, we would like to hear from you. Please apply on-line at to be considered. This posting will remain open till filled.  If you require accommodation, please contact Human Resources at We thank you for your interest in employment with the District of North Vancouver and advise that only those shortlisted for an interview will be contacted.  Our Values  We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located. Compensation The pay range for this unionized position is to per hour (2024 rates), plus 12% in lieu of benefits. Posting Detail Information Posting Number 25-09A Job Open Date 12/02/2025 Job Close Date Special Instructions to Applicants