Customer Support Specialist

1 week ago

Edmonton, Canada Burly Boyz Moving and Storage Full time

At Burly Boyz Moving and Storage we believe in providing our customers a moving experience they will never forget. We know that moving is a stressful endeavor with a lot of moving parts. Our goal is to make moving pain free by managing their experience from beginning to end.

We value **Respect**, **Learning**, **Perseverance**, **Integrity **and **Accountability **the most. These key attributes serve as our compass as we operate and service our customers into the future.
- Customer focused.
- Impeccable attention to detail.
- Thorough and detailed in their process.
- Excellent written and verbal communication skills - internal and external.
- Exceptional problem-solving and critical thinking skills.

This position will entail the following duties and responsibilities,
- Conducting move preparation calls.
- Providing a point of contact for the customer throughout the moving process.
- Moving material sales.
- Customer home visits.
- Customer follow up and coordination throughout the moving process.

**What we offer**:

- Negotiable starting wage based on customer experience and knowledge.
- Percentage of tips collected on the moves.
- Full benefits plan after a 90 day probationary period.

**Job Types**: Full-time, Permanent

Additional pay:

- Tips

**Benefits**:

- Dental care
- Extended health care
- Vision care

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 3 years (preferred)
- Customer support: 3 years (preferred)

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