Sales & Marketing Assistant (Part-time)

**Key Responsibilities**:

- Sales & Cold Calling_
- Make outbound calls to boutiques, retailers, and other B2B clients
- Build and maintain client relationships
- Follow up on leads and help close wholesale orders
- Social Media & Marketing Support:_
- Create engaging content for Instagram, Facebook, TikTok, and Pinterest
- Monitor social channels and respond to comments/messages
- Help maintain a consistent and stylish brand presence online
- Day-to-Day Operations:_
- Assist in coordinating daily activities, ensuring all tasks are completed in a timely manner.
- Collaborate with the team to prioritize and address operational needs.
- Perform basic inventory checks and order supplies as needed.
- Ensure timely and accurate packing of orders for shipment.
- Manage inventory to ensure orders are processed and shipped without delay.
- Coordinate with shipping carriers to track and update order statuses.
- Administrative Support:_
- Help maintain files, records, and other office documentation.
- Assist with report preparation and filing.
- Customer Service:_
- Resolve customer complaints, process returns, and ensure a positive customer experience.
- Maintain accurate customer records and track orders.
- Assistant Duties:_
- Provide general administrative assistance to the team and management as required.
- Assist with organizing meetings, taking notes, and following up on action items.
- Handle routine office tasks such as photocopying, filing, and organizing documents.
- Support the management team with any special projects or additional duties as needed.
- Shopify Management:_
- Assist in managing and updating the Shopify store, including product listings, inventory management, and processing orders.
- Monitor and track online sales and customer feedback to ensure product availability and customer satisfaction.

**Required Skills & Qualifications**:

- _Sales & Marketing:_2-5 years of sales and marketing experience with strong communication and analytical skills, proficiency in digital marketing tools, and a proven ability to meet targets and drive successful campaigns
- _Social Media/Marketing: _Understanding of social media platforms and basic marketing strategies
- _Customer Service: _Demonstrated customer service experience with excellent communication skills, problem-solving ability, and a strong commitment to customer satisfaction.
- _Packing & Shipping: _Experience with packing and shipping orders efficiently and accurately.
- _Administrative Skills:_ Strong organizational skills and proficiency in Microsoft Office or similar tools.
- _Team Player:_ Collaborative and able to work effectively with cross-functional teams.
- _Communication:_ Excellent written and verbal communication skills.
- _Attention to Detail: _Ability to maintain accuracy while multitasking and meeting deadlines.

**Preferred Qualifications**:

- Experience with e-commerce platforms, especially Shopify.
- Experience in social media marketing and content creation.
- Previous experience in an administrative or assistant role.

**Work Environment**:

- Part-Time Position: Initial part-time schedule, leading to a full-time role as the business grows.
- Occasional weekend or evening shifts, depending on business needs.

**Benefits**:

- Competitive hourly wage, based on experience.
- Opportunities for growth and career advancement within the company.

**Job Type**: Part-time

Pay: $17.20-$20.00 per hour

**Experience**:

- Sales: 2 years (required)
- Customer service: 3 years (required)

Work Location: In person

Expected start date: 2025-09-15