Guest Service Agent
6 days ago
Taking, cancelling, and changing room reservation requests
- Investigating and resolving customer complaints or questions
- Processing guest departures including calculating changes and receiving payments
- Answering telephone calls and relaying messages
- Maintaining an inventory of reservations, vacancies, and room assignments
- Handling wake-up calls and a myriad of other guest requests
- Washing and folding laundry when needed
**Job Types**: Part-time, Permanent
Part-time hours: 8 - 40 per week
**Salary**: From $15.00 per hour
Schedule:
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Night shift
- Weekend availability
COVID-19 considerations:
Common areas are sanitized regularly.
Ability to commute/relocate:
- North Bay, ON: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Customer service: 1 year (preferred)
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