Part Time Vehicle Rental Agent

4 days ago

Victoria, Canada Foss National Leasing Full time

**About Us**

For over 45 years, Foss National Leasing (FNL) has been a part of the Foss Automotive Group, established in 1967. It is the largest privately owned and operated fleet management company in Canada. Foss has a reputation for superior customer service and providing solutions tailored specifically to the needs of today’s automotive fleet managers.

**About The Role**

Be a part of an exciting new program that will re-shape the world of vehicle rentals. We are looking to hire a** Part-Time Vehicle Rental Agent**to join Foss National Leasing to work onsite in X at our Amazon warehouses.
- Where: Victoria, BC
- Job Type: Permanent Part-time
- Hours Of Operations: 7am -11am or 8-12pm or 9-1pm Mon-Sun (Schedule may vary)

**Key Responsibilities**
- Prepare all rentals for the coming day; Vehicles parked correctly, cleaned, fuelled, cleared of snow and debris.
- Ensure all customers can access their keys and ensure a smooth process of delivery and return by assisting with the booking system and inspections.
- Answer any questions and hold an elevated level of customer satisfaction in all interactions.
- Collaborate directly with vendors on recalls and regular service requirements.
- Represent the company positively and always look for areas of improvement.
- Collaborate closely with DSP to ensure all rental systems are well-organized, keys are properly accounted for, and necessary services are scheduled and communicated with dealerships.

**Qualifications**
- High School Diploma or equivalent.
- Customer service oriented.
- Technologically advanced.
- Able to work independently.
- Clean Driver Abstract.
- 1 Year in customer service.
- Ability to work flexible hours.
- Dealership / rental car experience preferred.

**Preferred Skills**
- Knowledge of vehicles or willingness to learn.
- Flexible working environment.

**What You Can Expect from Us**
- A supportive, positive, and collaborative work environment.
- Competitive compensation.
- Opportunity for growth and career development in a family-owned, nimble, and customer-centric work environment.

**Our Culture Sets Us Apart**

We work hard, we achieve results, and we have fun along the way. If you're looking to join a team that values dedication, innovation, and a customer-first approach, we’d love to hear from you
- At Foss National Leasing, we are committed to fostering an inclusive and equitable workplace where everyone has the opportunity to thrive. We provide equal employment opportunities to all individuals, regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, disability, age, or any other characteristic protected by law. We believe that embracing diversity fuels innovation, strengthens our connections with customers, and cultivates a more vibrant and supportive work environment._
- Our dedication to fairness and respect is woven into every aspect of our employment practices. From recruitment and hiring to training, career growth, compensation, benefits, and beyond, we strive to ensure that every employee and applicant is treated with dignity and given the opportunity to succeed_

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