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Director, Nexus, Bpo Back Office
3 weeks ago
**Company Description** About MUFG Investor Services**
LI-Hybrid
**Job Description** Report to the Head of BPO Back Office, a list of your responsibilities will include**:
- Provide a full range of fund accounting services to clients, including Net Asset Valuation (NAV) internal review and support the review of third-party administrator deliverables
- Ensure the accuracy and quality of operations across the back office groups
- Manage a team of BPO managers and supervisors, providing training, support and development
- Provide a complete range of fund supporting services to hedge fund clients while working closely with investment managers, brokers, custodians, and auditors
- Appropriately allocate resources to ensure that client Service Level Agreements are met and client satisfaction remains high
- Review monthly KPI measurements ensuring the quality and timeliness of deliverables
- Responsible for proactive client service management. Acting as the primary escalation point contact, supporting team members and building strong client relationships
- Evaluate business needs, areas for improvement, and participate in departmental projects
- Support departmental and broader MUFG initiatives, ensuring staff adherence to policies and standard operating procedures
- Participate in the new client and product onboarding process in an efficient and well organized manner. Liaising with other MUFG service teams as required
- Continually review working papers, processes, and procedures, improving controls and increasing team efficiency
LI-Hybrid
**Qualifications** You Have**:
- Post-secondary education/University Degree with a concentration in finance or accounting
- Demonstrable experience working in the fund administration industry with experience managing staff. This can include other administrators, investment managers or fund auditors
- In-depth understanding of the fund administration industry. This includes multiple fund structures, fee calculations, financial instruments and fund offering documentation review
- High proficiency in Microsoft Excel and experience with Geneva (fund accounting software) would be an asset
- Completion or interest in a professional accounting designation (CPA, CFA, (or equivalent)) would be an asset
**Additional Information**
What’s in it for you to join MUFG Investor Services?
Take a look at our careers site and you’ll find everything you’d expect from a career with the fastest-growing business at one of the world’s largest financial groups. Now take another look. Because it’s how we defy expectations that really defines us. You’ll feel that difference in all kinds of ways. Our vibrant CULTURE. Connected team. Love of innovation, laser client focus, and next-level LEARNING & DEVELOPMENT. Oh, and we really walk the talk when it comes to HYBRID WORKING.
**MUFG is an equal opportunity employer.
