Vice-president, Clinical Quality

**Come work as the Vice-President, Clinical Quality & Safety with Vancouver Coastal Health (VCH)**

Reporting to the President & Chief Executive Officer of Vancouver Coastal Health (VCH), the Vice President, Clinical Quality & Safety (VP) is responsible for leading a transformational program of quality planning and improvement to create a patient
- and client-centred, strategic approach to quality and continuous quality improvement. Overseeing a multifaceted portfolio, the VP fosters an organizational culture and capability of quality and knowledge translation throughout VCH by establishing a quality management system and aligning systems to enable this important work.

A member of the Senior Executive Team, the VP works in partnership with leaders throughout the region to ensure clinical engagement in the design and implementation of a comprehensive quality strategy and integrates a holistic view of the organization’s quality system. They also provide leadership to VCH Steering and Board Advisory Committees in the areas of Patient Safety, Clinical Quality, and Accreditation, as well as provide insights and recommendations to the President & CEO and Board of Directors in the development of integrated strategic and operational planning for clinical quality and safety across VCH.

**QUALIFICATIONS**

**Education & Experience**
- Possess a level of education, training and experience equivalent to a medical degree including Doctor of Medicine (MD) or Nurse Practitioner (NP. DNP) and license/registration with the applicable Provincial regulatory body (CPSBC; BCCNM) or eligibility for the same; supplemented with a master’s level preparation in Health, Business Administration, or related health discipline, with fifteen (15) years’ clinical practice and senior leadership experience.
- Experience in developing, implementing, and evaluating service delivery systems (including acute, community and primary care) as well as leading major service integration and change, or an equivalent combination of experience and education.
- Experience evaluating complex healthcare systems, and building innovative, sustainable, quality services to support organizational strategy and drive key organizational initiatives.
- Certification in a recognized quality improvement program (e.g., Six Sigma, Lean, CPHQ, etc.) is preferred.

**Knowledge & Abilities**
- Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with sensitivity to diversity and indigenous lens.
- Practices the recognition, inclusion and support of all types and aspects of diversity at all stages of engagement, with an understanding of the issues faced by people from equity-deserving groups.
- Demonstrated track record of driving measurable improvements in clinical outcomes, patient experience, and operational efficiency.
- Strong understanding of relevant accreditation standards, provincial legislation, health statutes and regulations.
- Demonstrated experience supporting the creation of an organizational vision and leading programs and teams both operationally and strategically.
- Strong analytical skills with the ability to interpret complex data and translate insights into actionable strategies.
- Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels of the organization.
- Demonstrated knowledge of structures and leadership roles to support patient‐centeredness frameworks.
- Collaborates effectively with internal and external partners to develop, manage, and evaluate programs and services considering patient/client needs, service delivery interrelationships and service potential.
- Maintains up-to-date knowledge of legislative policy development and processes of various levels of government to ensure well-informed decision-making.
- Uses strong leadership, strategic thinking, problem solving and innovation to develop effective strategies and ensure the attainment of goals and objectives.
- Uses sound business acumen to manage the fiscal resources of assigned programs/services in a manner that is financially responsible and consistent with the overall goals of the organization.
- Continuously seeks to develop and improve service delivery standards and practices.
- Physical ability to perform the duties of the position.

**As per the current Public Health Orders, as of October 5, 2023, all employees working for Vancouver Coastal Health must be fully vaccinated for COVID-19 or have received a single dose of the most-recent, updated COVID-19 vaccine. Proof of vaccination status will be required.**

**WHY JOIN VANCOUVER COASTAL HEALTH?**

VCH is a world class innovator in medical care, research, and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and “going first” when we believe it will lead to the best possible outcomes for patients and their famili