Retail Store Supervisor
1 day ago
Work Term: Permanent
- Work Language: English
- Hours: 35 hours per week
- Education: Secondary (high) school graduation certificate
- Experience: 7 months to less than 1 year
- **Work setting**:
- Urban area
- **Tasks**:
- Supervise staff (apprentices, stages hands, design team, etc.)
- Assign sales workers to duties
- Hire and train or arrange for training of staff
- Order merchandise
- Authorize return of merchandise
- Establish work schedules
- Sell merchandise
- Resolve issues that may arise, including customer requests, complaints and supply shortages
- Supervise and co-ordinate activities of workers
- Manage cash
- Oversee payroll administration
- Conduct performance reviews
- **Supervision**:
- 3-4 people
- **Computer and technology knowledge**:
- MS Outlook
- **Security and safety**:
- Basic security clearance
- **Work conditions and physical capabilities**:
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Handling heavy loads
- Manual dexterity
- Attention to detail
- Combination of sitting, standing, walking
- Sitting
- Standing for extended periods
- Bending, crouching, kneeling
- **Personal suitability**:
- Accurate
- Client focus
- Efficient interpersonal skills
- Flexibility
- Organized
- Reliability
- Team player
- Dependability
- Initiative
- Judgement
- **Screening questions**:
- Are you authorized to work in Canada?
- Are you available for shift or on-call work?
- Are you currently a student?
- Are you willing to relocate for this position?
- Do you live near the job location?
- **Employment terms options**:
- Evening
- Shift
- Morning
- Day
- **Support for newcomers and refugees**:
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- **Support for youths**:
- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- **Support for Indigenous people**:
- Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
- **Support for mature workers**:
- Applies hiring policies that discourage age discrimination
- Offers mentorship, coaching and/or networking opportunities for mature workers
- **Supports for visible minorities**:
- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Offers mentorship programs that pair members of visible minorities with experienced employees
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities
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