Manager, Tangerine Fraud Analytics

2 weeks ago

Toronto, Canada Tangerine Full time

**Requisition ID**: 184257

Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own internal community. It’s important to us that our employees feel empowered and enthusiastic about belonging to our Orange culture.

**Purpose**

**What You will do in this role**:

- Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
- Develop, execute and monitor fraud strategies for unsecured and secured lending products, leveraging best in class analytics
- Report regularly on performance of existing fraud strategies deployed in Canadian Banking
- Identify improvements of existing fraud strategies, procedures and policies
- Maintain performance reporting and liaise with business partners to assess trends that may impact the business
- Identify opportunities for improvement with focus on risk/return while ensuring alignment with Fraud Operations teams
- Identify and escalate fraud risks that are or will become in excess of the Risk Appetite
- Leverage data mining tools (Python or R) to formulate fraud strategies that minimize fraud losses while maintaining a positive customer experience and controlling operating costs
- Lead / participate in the identification, development and implementation of new initiatives
- Contribute to and support a variety of projects and initiatives across the Fraud Management Group
- Participate in discussions with IT partners and vendors on requirements and solution design
- Understand how the Bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.

**What we're looking for**:

- A University degree in statistics, mathematics or computer science
- 3 years + analytical experience preferred including statistical analysis, ideally related to Fraud Analytics or Risk Management
- 3 + years in strong coding, organizing and manipulating large amounts of data. SQL and Python is required
- Experience with PRM or similar fraud platform strongly desired, not required
- Knowledge of payment industry (payment network, processing platform) strongly desired.
- Strong prioritizing, planning, analytical, presentation, project management, and relationship building skills
- Strong communication skills essential with clients, vendors and management
- Must be self-motivated, energetic and results-oriented and be committed to adding value to the organization

This role is located at 3389 Steeles Ave E.

Location(s): Canada : Ontario : Toronto

At Tangerine we value the unique skills and experiences each individual brings to the team, and are committed to creating and maintaining an inclusive and accessible environment. If you require accommodation during the recruitment and selection process, please let our Recruitment team know.

  • Manager, Fraud Analytics

    4 days ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 223614 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Manager, Fraud Insights

    2 weeks ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 195143 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Fraud Optimization Manager

    7 days ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 188034 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Manager, Digital Analytics Implementation

    7 days ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 248884 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Manager, Agency/vendor Management

    4 days ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 240704 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Portfolio Analytics Manager

    7 days ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 214872 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Manager, Digital Analytics Implementation

    6 hours ago

    Toronto, Canada Tangerine Full time

    Is this role right for you? In this role, you will: Determine the design and implementation of digital analytics tracking, tagging, and targeting and provide teams with code for implementation Define the structure of data layers and firebase analytics and ensure GA4 is implemented through tag management systems Implement web analytics tools using Google...

  • Tangerine Advisor

    5 days ago

    Toronto, Canada Tangerine Full time

    **Requisition ID**: 238490 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to work each day is to help Canadians live better lives. We focus on making a difference in our communities, and that includes our own...

  • Senior Manager, Digital Marketing Delivery

    4 weeks ago

    Toronto, Canada Tangerine Full time

    Senior Manager, Digital Marketing Delivery - Tangerine Join to apply for the Senior Manager, Digital Marketing Delivery - Tangerine role at Tangerine Requisition ID : Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees come to...

  • Senior Manager, Digital Marketing Delivery

    4 weeks ago

    Toronto, Canada Tangerine Full time

    Senior Manager, Digital Marketing Delivery - Tangerine Join to apply for the Senior Manager, Digital Marketing Delivery - Tangerine role at Tangerine Requisition ID: 246492 Tangerine is Canada’s leading direct bank. We offer flexible and accessible banking options, innovative products, and award-winning Client service. The reason why Tangerine employees...