Inside Sales Representative

1 week ago

Delta, Canada Coperion Full time

**Major Responsibilities**:

- Support the Business Development Manager (BDM)/Territory Manager (TM) on prospecting and sales-related activities

- Support the Customer Relationship Management System (CRM) - Salesforce maintenance

- Prioritize, respond, and organize activities related to developing sales opportunities with Customers for the BDM/TM

- Qualify opportunities by cold calling, territory penetrations, data mining, book meetings, etc.

- Support the collection of all required information from the customer to complete a specific spec sheet to create a quote

- Provide technical Unifiller product recommendations based on customer needs and industry standards.

- Assist with entering service tickets related to specific Customers on behalf of BDM/TM

- Demonstrate and explain product functionalities to potential buyers.

- Assist customers in troubleshooting basic operational issues before escalating to technical support.

- Maintain up-to-date knowledge of food processing machinery, automation, and industry trends

- Follow sales process, protocols, and procedures

**Qualifications**

- Experience in a sales team environment including areas such as: marketing support, inside sales, and/or direct sales motivated, desire to be developed and coached

- Diploma with a field of study or concentration in business, sales, marketing or similar

- Experience with a CRM system; Salesforce preferred

- Experience in telemarketing sales and have a strong sense of customer service

- Proven ability to work in a fast-paced/multi-tasking environment

- Proficient in MS Office (Word, Outlook, Excel) with the willingness to learn additional software.

- Strong aptitude towards technical equipment

- Industry knowledge (pharma, bakery, and food industries) is a plus

- Excellent written and oral English communication skills; Spanish and/or French is an asset

LI-JP1

**Who we are**:
Coperion is an industry leader in compounding and extrusion, feeding and weighing, bulk material handling and service, bringing a wealth of know-how and experience to the market. Customers benefit from Coperion’s divisions of Polymer, Equipment & Systems, and Service that are optimally networked on a global basis to offer ultimate support in the design, manufacturing and implementation of ideal systems. Staffed by engineers, chemists, technicians and a variety of industry experts, these Divisions form a powerhouse of process solutions for their customers. Coperion is an Operating Company of Hillenbrand.

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