Team Lead, Innovation Partnerships

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.
The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.

As the Team Lead, Innovation Partnerships, you will be responsible for the Innovation Lab's partnerships [i.e., dedicated staff resources within The City of Calgary's Departments (e.g., Infrastructure Services and Planning & Development Services) or Business Units (e.g., Water Services).

The Team Lead will also be responsible for managing associated dedicated Innovation Lab staff, and approaches to support the delivery of Innovation Lab services (e.g., Projects, Learning and Network Forums) to Partners. As a thought leader in innovation and partnerships, the role ensures that the frameworks, processes, and tools are maintained at a high standard and align to global practices. Primary duties include:

- Lead the development & maintenance of partnerships between the Innovation Lab and internal City of Calgary Departments and/or Business Units
- Lead the development of partner-specific innovation strategies and resourcing plans to support partner's innovation goals and agendas;
- Ensure portfolio oversight of the concurrent Partner services including contributing to oversight of human centered design projects, setting strategy, goals and metrics, progress monitoring and reporting;
- Develop and manage a team of Innovation Lab staff for the delivery of services to Partners including:

- Develop recruitment business cases, validate and/or secure funding, complete recruitment competitions, and ensuring successful onboarding, integration, and training of new team members.
- Assigning and managing workloads, ensuring review for quality and outcome alignment.
- Performance development, management and conflict resolution both for direct reports, and project contributors as appropriate.
- Monitor and adjust budget and human resource requisites to support delivery of services.
- Be an active member of Innovation Lab leadership, collaborating with Leader, other Team Leads and Manager for input on strategic direction and required operational needs.
- Collaborate with the Team Lead, Innovation Practice & Projects, to ensure a strong practice of experienced innovation professionals to deliver Partner projects in line with Lab practice.
- Provide specific direction on change leadership within the Innovation Lab, and with Senior Leadership on partner-based projects related to innovation best practices.

**Qualifications**
- A degree (e.g., Science, Arts, Social Science, Public Administration, Business, Design, Planning or related) with a combination of at least 10 years of relevant innovation progressive leadership experience, working in highly complex environments.
- A graduate degree will be considered an asset.
- Experience may include, but is not limited to, a combination of progressive leadership (formal and informal), service design, strategic planning, customer experience, systems thinking, design thinking, human-centred design, management consulting, change leadership, project management, business innovation, and impact.
- Equivalent combinations of experience and education may be considered.
- Strong assets include:

- Either experience in a complex, multi-union environment or experience of City processes, culture, and existing networks.
- Excellent communication skills, influencing, relationship building and political acumen.
- Experience developing strategies, workplans, delegating work to staff, and supporting project execution.
- Excellent facilitation, coaching and mentoring skills.

**Workstyle**

**Note**:Please note all exempt positions at The City are undergoing a compensation review. This means the union jurisdiction and/or salary range listed here may change. Tell me more.
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**Pre-employment Requirements**
- Successful applicants must provide proof of qualifications.
- Applicants will be tested for related skills.
Union: Exempt

- Business Unit: Collaboration, Analytics and Innovation
Position Type: 1 Permanent

- Location: 800 Macleod Trail S.E.
Compensation: Level E $85,135 - $128,548 per annum

- Days of Work: This position works a 5 day

- work week earning 1 day off in a