Service and Parts Specialist

4 days ago

Mississauga, Canada 3G Packaging Corp Full time

**Company Overview**

3G Packaging Corp is a distributor of packaging supplies and equipment, servicing southern regions. Our mission is to deliver high-quality products while ensuring exceptional customer service and support.

**Summary**

The Parts and Service Specialist is responsible for managing the day-to-day operations of the parts and service department. This role ensures timely ordering, stocking, and distribution of parts, while coordinating service requests to support efficient workflow, customer satisfaction, and compliance with company standards.

**Responsibilities**
- Serve as the primary point of contact for customers regarding parts inquiries, service scheduling, and status updates.
- Coordinate service requests by dispatching technicians, scheduling repairs, and tracking work orders.
- Order, receive, and maintain parts inventory, ensuring accuracy and availability.
- Monitor stock levels and conduct regular inventory audits.
- Work closely with suppliers and vendors to track orders, negotiate pricing, and resolve issues.
- Maintain accurate records of parts usage, service reports, and warranty claims.
- Process invoices, quotes, and purchase orders related to parts and services.
- Communicate with the sales team and service technicians to ensure timely completion of jobs.
- Provide excellent customer service by responding to inquiries, troubleshooting concerns, and following up on service outcomes.
- Ensure compliance with safety and company policies in all parts and service activities.

**Qualifications**
- High school diploma or equivalent; additional technical or business education preferred.
- Experience in parts coordination, service scheduling, or related administrative role (automotive, heavy equipment, or mechanical industry experience preferred).
- A strong understanding of mechanical and electrical systems components
- Strong organizational and multitasking skills with attention to detail.
- Proficiency with inventory management systems, ERP software, or MS Office Suite.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple priorities.

**Key Competencies**
- Experience in a service and or parts work environment is a must
- Problem-solving and decision-making
- Teamwork and collaboration
- Time management
- Customer focus
- Technical aptitude
- Experience in parts coordination, service scheduling, or related administrative role (automotive, heavy equipment, or mechanical industry experience preferred).
- A strong understanding of mechanical and electrical systems components
- Strong organizational and multitasking skills with attention to detail.
- Proficiency with inventory management systems, ERP software, or MS Office Suite.
- Excellent communication and customer service skills.
- Ability to work in a fast-paced environment and manage multiple priorities.

*

Pay: $60,000.00-$65,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance

Work Location: In person

  • Parts Specialist

    4 days ago

    Mississauga, Canada Strongco Full time

    **Province**: Ontario **Branch**: Mississauga **Employment Type**: Full Time **Number of Positions**:2 **SUMMARY** The Parts Specialist is responsible for assisting Technicians with parts ordering, order entry and procurement, order tracking and Customer Service for all warranty and returns-related inquiries. **DUTIES AND RESPONSIBILITIES** - Prompt and...

  • Parts Specialist

    1 week ago

    Mississauga, Canada Altrom Auto Group Full time

    Company Description **A position for people who like to give advice** Whatever the division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver car and heavy vehicle parts all around the...

  • Parts Advisor

    1 week ago

    Mississauga, Canada SAGE PARTS Full time

    **About Us** Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and...

  • Truck Parts Specialist

    2 weeks ago

    Mississauga, Canada GoRight Fleet Solutions Inc. Full time

    **GoRight Fleet Solutions** **Inc**. continues to grow, and we want you to grow with us! We are seeking a highly motivated **Truck Parts Specialist** to work out of our **Mississauga **location. If you are ready for your next challenge, we want to hear from you. The primary responsibility of **Truck Parts Specialist** is parts planning and supply to meet...

  • Parts Specialist

    1 day ago

    Mississauga, Ontario, Canada Prevost Full time $45,000 - $65,000 per year

    Transport is at the core of modern society. Imagine using your expertise to shape sustainable transport solutions for the future? If you seek to make a difference on a global scale, working with next-gen technologies and the sharpest collaborative teams, then we could be a perfect match.Prevost, a member of the Volvo Group, is currently looking for an...

  • Personal Support Worker

    1 week ago

    Mississauga, Canada Elite Specialist Group Full time

    Elite Specialist Group is a dynamic organization that deals with Accident Benefit claim assessments, medical devices, in-home care, treatment and therapy for patients who have been in motor vehicle accidents. We are looking for highly motivated and passionate Personal Support Workers for our clients in Brampton. You will be required to assist with daily...

  • Service and Parts Specialist

    2 weeks ago

    Mississauga, ON LW W, Canada 3G Packaging Corp Full time $60,000 - $65,000 per year

    Company Overview3G Packaging Corp is a distributor of packaging supplies and equipment, servicing southern regions. Our mission is to deliver high-quality products while ensuring exceptional customer service and support.SummaryThe Parts and Service Specialist is responsible for managing the day-to-day operations of the parts and service department. This role...

  • Temporary Parts Pro

    2 weeks ago

    Mississauga, Canada SAGE PARTS Full time

    **About Us** Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and...

  • Temporary Parts Pro

    2 weeks ago

    Mississauga, Canada SAGE PARTS Full time

    **About Us** Sage Parts is the world's largest supplier of GSE (Ground Support Equipment) and airport-related equipment replacement parts with operations in The United States, Canada, Chile, France, Hong Kong, Singapore, Peru, South Africa, The Netherlands, and The United Kingdom. Sage Parts supplies replacement parts and accessories for all types and...

  • Patient Services Specialist

    1 week ago

    Mississauga, Canada McKesson Full time

    McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care. What you do at McKesson matters. We foster a...