Customer Service Rep

2 weeks ago

Quebec City, Canada Linde plc Full time

**Customer Service Rep (Full-Time) - Quebec City,QC**
- 24001709

Linde is a leading global industrial gases and engineering company with 2022 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

**Customer Service Rep (Full-Time) - Quebec City, QC**

**Primary Responsibilities**:

- Ensure the efficient processing of orders as well as answering telephone calls.
- Develop and maintain customer relationships.
- Focus on the sale and promotion of dry ice.
- Complete daily reports.
- Participate in ongoing training sessions to improve product knowledge and skills.
- Work closely with Territory Managers, Supervisor and Plant Manager.
- Confirm accurate product availability and delivery information to customers.
- Ensure that prices are in line with transaction prices.
- Use his/her knowledge to respond appropriately to each customer's needs.
- Provide customer service assistance to Territory Managers as required.

**Education**:

- High school graduate or equivalent experience

**Experience**:

- 2 to 4 years experience in sales and customer service.
- Welding experience an asset.

**Skills**:

- Strong communication skills.
- Ability to work in a cross-functional environment
- Functional bilingualism. (French and English)
- Good knowledge of IT tools. Windows / Microsoft Office 365
- Be a leader and a good team player.
- Linde has an extensive background check process which may include but is not limited to, a criminal background review, references and employment verification._
- Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs._
- All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status._

**Primary Location** Quebec-Québec

**Schedule** Full-time

**Job** Sales & Marketing

**Job Posting** Sep 2, 2024, 11:00:00 PM

**Unposting Date** Nov 4, 2024, 10:59:00 PM

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