Credit Specialist

7 days ago

Calgary, Canada TRAIL APPLIANCES LTD Full time

**Why Trail Appliances?**

**The Perks**

Trail Appliances values their employees and provides a comprehensive and competitive total rewards package including:

- Health & dental benefits
- Personal care days
- Statutory holidays off
- Employee & family assistance program
- Staff incentives and rewards
- Employee discounts

**The Role**

Reporting to the Credit Manager, the Credit Specialist will effectively manage A/R for all assigned accounts. In addition, this individual will assist customers, CSR’s and sales with any issues or requests. This is a full-time position

**What you will be doing**
- Prompt and constant follow up with customers to ensure timely collection of outstanding accounts
- Provide information and customer service for customer inquiries
- Investigate overages, shortages, and all outstanding invoices
- Reconcile accounts and pull back up documentation as required
- Recommend 3rd party collection as required and follow up with collection agency
- Liaise with accounting, sales and service personnel as required
- Refunds - Invoicing - Flexiti & Ledger Adjustments
- Responsible for A/R - Customer Service - inquiries for all consumer accounts

**To be successful in this role you must**
- A minimum of 2 years credit/collection experience
- Contract review and construction lien experience would be an asset
- Ability to maintain confidences.
- Strong communication and problem-solving skills.
- Ability to work well with others.
- Strong sense of urgency and accuracy.
- Strong computer skills and attention to detail.
- Intermediate to advanced excel skills.
- Previous billing experience.

Our story began in 1974, when the Broderick family rented out appliances at their bottle depot on Macleod Trail in Calgary. From those humble beginnings, Trail Appliances has grown to become one of the leading independent appliance retailers in Western Canada. With 19 showrooms spanning across BC, Alberta, and Saskatchewan, we continue to stand by our guiding principles of unparalleled customer service, competitive pricing, and expert advice.

Having built our reputation on strong family values and creating a collaborative work culture that values respect, integrity, diversity, passion, and laughter, we’re proud to be family-owned and operated today. This and our extensive benefits, safety program and community involvement are what sets us apart from our competitors. We are proud to be recognized as an industry leader

TrailApp2

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