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Commercial Insurance Account Manager, Small/medium
3 weeks ago
**Who We Are**
NFP is a leading insurance brokerage that provides property and casualty, group benefits, retirement and individual solutions through our licensed subsidiaries and affiliates. We’re a 5x Best Places to Work award winner in Insurance, a 5-Star Brokerage award winner from Insurance Business Canada Magazine, and a recognized Elite Agency award winner. We enable client success through the expertise of over 1000 employees based in Canada and more than 6,900 employees with over 310 offices globally.
Since 2021, NFP has been responsible for bringing more than four billion dollars ($4,000,000,000) in premium to the P&C Market.
**About the Role**
Small Enterprise Businesses (SME) are an integral part of local economies. They help create a network of financial interconnection that fosters broad-based prosperity. NFP’s SME business division is there to help guide and counsel local organizations of all kinds to stay safe and on track. As these businesses evolve and grow, our team of experts is there to see trends, anticipate emerging challenges and curate the solutions needed.
We’re looking for a **Commercial Lines Account Manager** to service incoming new business requests while developing and maintaining relationships with both client and carrier representatives. The successful CM will also work with backend service teams and oversee the renewal process of existing business with some degree of supervision and approval from Account Executives.
**What You
- ll Do**
- Work closely with clients to deliver extraordinary value by identifying exposures, determining the appropriate solution, and advising the client as to why the solution is the best fit
- Work in collaboration with the broking team to develop marketing specifications and marketing strategies for new business as well as renewals of an assigned book of business
- Network within the local community by attending industry events, training, etc.
- Be the lead in maintaining positive, long-term relationships with the clients, insurance carrier representatives, and NFP staff.
**What You Bring**
- P&C Insurance License for the coverages being serviced (RIBO, AB Gen 1, etc.) is a must
- Typically, more than 4 years of industry and product line experience - servicing, broking, or underwriting
- Extensive experience in the placement of multi-line coverage on SME to Mid-Market accounts
- Deep understanding of the nuances associated with servicing small business accounts
- Confident, poised, and interactive - when client-facing communicates effectively, demonstrates emotional intelligence, and understands how to tailor responses in a variety of dynamic situations
- Proven technical competency and creativity demonstrating excellence in developing and delivering innovative property and casualty solutions
- Possess strong analytical and problem-solving skills
- Excellent organizational skills with the ability to adjust to changing workloads and priorities
- Sharp attention to detail with excellent decision-making skills
- Excellent computer skills are expected and EPIC fluency is an asset
- Proficiency with Microsoft Office suite products - specifically Word, Excel, and Outlook
**What’s In It For You**
NFP’s PeopleFirst culture offers a multitude of benefits to employees and is a great place to call home.
- A hybrid environment approach that keeps the best interests of our staff and our clients in mind
- Annual bonus plan for all employees
- Matching RRSP plan of 5% of salary
- Referral Commission Plan
- Generous benefits plan including Health Care Spending Account starting on the first day of employment
- Full support for continuing education & internal opportunities to grow as an insurance professional to advance career
- Reimbursement of license fees and professional membership dues
- A global team of industry leaders focused on employee retention, client growth, industry innovation, and collaboration
**Our employees are the foundation of our success.**
NFP is a big company — a growing, inclusive team of individuals supporting each other’s passions and engaging with the community.
Building a diverse, collaborative and innovative team requires leadership, deliberate action, and ongoing measurement. We actively support the well-being of our employees with benefits and programs driven by recognition, community, financial wellness tools, development and inclusion, fostering personal and professional growth that keeps us moving forward.
Beyond our office walls, we’re dedicated to serving the community around us. Every day we make proactive choices to take care of the communities in which we live and work. We contribute to different organizations, including CIBC Run for the Cure, Autism Speaks, KRG Children's Charitable Foundation and many more. From charity drives and community service outings to other company-sponsored events, our employees donate their time and raise funds on behalf of great causes across the country.
Our business
