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Supervisor

3 weeks ago

Halton Hills, Canada Tim Hortons | 100159 Full time

As a Supervisor, you are an enthusiastic role model who motivates Team Members to deliver exceptional service for every guest, every time. You build positive relationships with your team members and promote a positive and inclusive work environment.

As a passionate team leader, you believe in the importance of training Team Members to ensure high standards of guest service, quality and cleanliness are achieved. Through your knowledge of the quick-service restaurant industry, you take pride in supporting the Manager in the day-to-day operations of a fast-paced restaurant.

**Responsibilities**:

- Managing labour costs through effective floor management
- Controlling food & paper costs
- Resolving Guest issues, as well as working with your team to minimize issues
- Training new Team Members
- Train, remind and encourage Team Members to follow all Health & Safety policies and program we have in place
- Coach &Team Members as needed
- Be a leader and always lead by example by following all Tim Hortons policies and procedures
- Plan, organize, direct, control and evaluate daily operations
- Foster a positive work environment through leadership and example

**Why Work for Us?**
- Amazing team
- Flexible schedules
- Competitive wages
- Comprehensive training
- Incentive and recognition programs
- Team Tim Horton’s Scholarship Program
- Community involvement
- Health and Dental benefits offered to Qualifying employees
- Amazing growth opportunities
- And more...

**Physical Demands**:

- Walking and standing for long periods of time
- Able to lift and carry up to 20 kg / 45 lbs
- Able to help as needed in receiving large deliveries up to twice a week
- Able to transition between cold (e.g. freezer) and hot (e.g. oven) working environments
- Ability to work under pressure in a high fast-paced environment adhering to tight deadlines

**Availability**:

- Must be flexible as your work schedule may vary week to week based on business needs while fostering a fair work/life balance. Monthly schedules may require some afternoon and weekend shifts.

**REQUIREMENTS**:

- Customer service background preferred
- Must be able to lift 25 lbs
- Previous experience in Quick Service an asset
- Friendly and outgoing
- Flexible schedule

**_