Delivery and Warehouse Associate

24 hours ago


Nepean, Canada Capital BBQ Full time

**About Capital BBQ**
For over 35 years, **Capital BBQ** has been the trusted name in premium BBQ equipment, outdoor kitchens, and accessories. Our commitment to excellence has made us the go-to destination for grilling enthusiasts and homeowners looking to elevate their outdoor spaces. As part of our dedication to superior customer service, we offer a premium white glove delivery service, and we are looking for a skilled, customer-focused **BBQ Delivery Driver** to join our team.

**Role Overview**

As a **Delivery & Warehouse Associate**, you will play a key role in supporting both our warehouse and delivery operations. This hybrid role requires you to be both organized and physically strong as you help maintain our warehouse’s efficiency and assist in delivering our premium BBQ products to customers’ homes. This position is dynamic, with no two days the same, and requires a strong work ethic and a customer-first attitude.

**Key Responsibilities**
- **Warehouse Support**: Receive and organize incoming inventory, prepare and pick orders, and ensure the warehouse is clean and well-maintained.
- **Delivery Assistance**: Support the safe and timely delivery of BBQs, grills, and accessories to customers' homes and outdoor spaces.
- **Customer Interaction**: Provide a white glove delivery service, which may include unboxing, placement, and light assembly of products according to customer preferences. Assist with any on-site queries or issues, including collecting any rejected products with the proper approvals.
- **Problem Resolution**: Address and resolve any minor issues or inquiries from customers on-site in a courteous and professional manner.
- **Loading and Unloading**: Safely load and unload products, utilizing hand trucks and other equipment as necessary. Ensure products are securely transported.
- **Product Inspection**: Verify product quality and accuracy before delivery to ensure customer satisfaction.
- **Vehicle Maintenance**: Ensure delivery vehicles are well-stocked, organized, and clean for daily use.
- **Communication**: Work closely with the logistics and delivery teams to manage schedule changes, delays, and product returns.
- **Safety and Compliance**: Follow all company safety policies and procedures to maintain a safe, organized, and efficient workplace.

**Qualifications**
- Previous experience in **warehousing, delivery support, or general labor** roles is preferred.
- **Customer service experience** is a significant asset as this role involves direct customer interaction.
- Ability to **lift up to 50 lbs. independently** and up to **100 lbs. with a partner**.
- Comfortable in a **physically demanding, fast-paced environment**.
- Strong **organizational skills** and attention to detail.
- Excellent **verbal communication** skills, with a friendly, professional demeanor.
- Flexibility to work varying hours based on warehouse needs and delivery schedules.
- A positive attitude, reliability, and willingness to contribute to team efforts.

**Why Join Capital BBQ?**
- **Competitive pay**: Starting at $20.00/hour, based on experience.
- Join a team committed to delivering exceptional customer service, high-quality products, and maintaining the highest standards of excellence.
- Enjoy a role that combines **physical activity** with **customer interaction**.
- Work with a **friendly, collaborative team** that values hard work, excellent service, and passion for BBQ.
- Be part of a well-established company with over 35 years of experience in the industry, with opportunities for **career growth**.

If you’re ready for a rewarding, fast-moving role where you can roll up your sleeves, move with purpose, and help us keep our BBQ-loving customers smiling — we’d love to hear from you. Join Capital BBQ and help us continue building backyard heroes, one grill at a time.

Pay: From $20.00 per hour

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift

Work Location: In person



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