Experienced Lead Contents Restoration Tech

Have you ever wanted to be part of a team that makes a tangible difference in people’s lives? You can have the opportunity to go places and see things few others ever would when you join the On Side Army of champions as a Lead on the Cleaner / Packer team

**The Job - Experienced Contents Tech (Cleaner / Packer)**

At On Side, Cleaner Packers, also known as Contents Technicians show up every day with a can-do attitude and desire to help. This team does vital work helping clients save precious possessions and memories with empathy, compassion, and hard work. When disaster strikes, Contents Technician teams are deployed to restore order out of chaos and clean up the aftermath. Working on site and in the On Side warehouse means no day or disaster is ever the same.

The Lead on this team reports to the Content Manager and helps with the day-to-day on-site direction of the team. Leading communications with Project Managers, Adjusters and trades communication skills are a necessary requirement of the job.

**Lead Contents Technicians are responsible for**:

- Leading and providing direction to the team
- Communicating with cross-functional teams and clients
- Working with customers to restore personal and commercial items to pre-disaster state
- Packing and cataloging contents from disaster affected areas and creating inventory lists
- Cleaning contents and structures
- Cleaning fabrics and têxtiles

**What you bring**:

- You love people and have great communication skills
- An optimistic outlook and a real desire to help
- Exceptional organizational skills
- Physically fit (ability to lift, carry and pack boxes) and willingness to follow all company safety requirements
- Valid driver’s licence & clean drivers abstract
- Clean criminal record

Past industry experience that can translate into success in this job: hotel, hotel housekeeper, tourism, hospitality, dry cleaning, laundry services, restaurant, restaurant manager, supervisor, server, customer service, waitress, waiter, bartender, bartending, banquet, concierge, travel, tour guide, sales, industrial or commercial cleaner, mover, packer.

**Other stuff that’ll help you be successful**:

- You genuinely enjoy working with people in a team environment
- Ability to communicate effectively in English both written and verbal

**Of Note**
We’re an established company in a growing industry and we need awesome people We WANT to start you off on a career path you’ll love, we WANT you to be fulfilled by your work and we WANT to provide you with a steady pay-cheque.
We also love that we’re able to provide an employee assistance program, excellent health plan which includes extended medical (chiropractic, massage, acupuncture, vision, and more) dental, long-term disability (LTD) and life insurance.

**Get on our side**

Both major weather disasters and minor accidents involving water, fire, and more happen every day, and in our industry this is how we keep busy, restoring properties 24 hours per day, 7 days a week. Mother Nature usually doesn’t wait for an invitation, but we’re in the business of dealing with party crashers, and we’ve done it for over 40 years

We have branches from Victoria, BC to St. John’s, Newfoundland and (almost) everywhere in between. Our fantastic team of over 1,800 employees stretches far and wide across Canada, and we’re growing—YOU could be the next great addition

**Job Types**: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- On call
- Overtime
- Weekends as needed

Application question(s):

- Are you a good communicator? This job requires in-depth discussions with homeowners and co-workers. Being patient and calm is a must. Please describe your capability and attitude when dealing with all people:

- Do you consider yourself to be tech savvy? This position is 80% paperless and operating software, phones, tablets, etc will be mandatory.
- Are you physically fit? Can you lift 35lbs and walk upstairs when required? Are you capable of repetitive heavy lifting? Moving furniture and boxes are the norm in this position so being physically capable is a requirement.
- Are you able to work a Rotating On-Call Schedule? This is additional to scheduled daytime hours.
- Are you comfortable driving a large fleet vehicle around the city and parking in residential streets?

Are you able to provide a clean driver's abstract?
- Why would you be the best person for this role? Please describe:

- Are you comfortable driving a large van/fleet vehicle around the city and parking in residential streets?

Are you able to provide a clean driver's abstract?

**Experience**:

- Encircle (Restoration Soft