Customer Service Representative

2 weeks ago

Oakville, Canada Lifemark Health Group Full time

**Customer Service Representative - pt Health - Trafalgar Physiotherapy**

**Permanent Full-Time**

**Location: 1235 Trafalgar Rd**

**Oakville, Ontario**

Are you passionate and dedicated to making a positive impact on people’s health and wellness? Do you thrive on having the satisfaction of being on a driven team of industry experts and building a reputation for being one of the best in the industry with exceptional standards of work and quality? Do you want to feel valued and have the support of our understanding Clinic Director? If so, come and join us at **pt Health - Trafalgar Physiotherapy**, a **Lifemark Health Group **company, Canada’s premier, largest, and most comprehensive healthcare management organization. We believe when you move better, you feel better. This is at the heart of everything we do, and we are seeking a **Customer Service Representative** who shares this same philosophy.

At Lifemark, we walk the talk of our company **Core Values**:“ We have fun”, We strive for simplicity”, We trust each other to do the right thing”, We go the extra kilometre” and “We belong here”.**

**Why Lifemark?**
- Opportunity to work with a multi-disciplinary team of clinicians and the satisfaction of being on a driven team
- Supportive and collaborative administrative team
- Competitive compensation with an excellent benefits package for permanent employees
- Positive and comforting work environment
- Pathways for management and corporate leadership
- Nationally recognized brand with a strong digital presence
- Diverse, stable, caseload with the flexibility to integrate pre-existing clients

**Primary Responsibilities**
- Answer telephone calls, greet patients and visitors upon arrival, and provide excellent customer service for all questions or concerns
- Coordinate a detailed and accurate intake of information on the patient's first visit to the clinic and throughout their treatment plan
- Assist patients with completing paperwork at the clinic to avoid errors and inaccurate information
- Coordinate scheduling of patient appointments and maintain the patient’s medical record
- Collect payment at time of service
- Track coverage for all funding streams to ensure approval
- Complete data entry and billing
- Provide administrative support to the Care Coordinator Manager and Clinic Director

**Qualifications & Core Competencies**:

- High School Diploma, G.E.D. or equivalent
- High degree of organizational and multi-tasking skills in a busy and fast-paced work environment
- Preferably with 1-3 years work experience in a private clinic setting
- Excellent communication and interpersonal skills
- Computer savvy and data entry skills in a physiotherapy clinic setting will be an asset but not required
- Flexible and adaptable to change
- Ability to hit the ground running with minimum supervision
- We have gone above and beyond to ensure the safety of our patients and employees with PPE provided, the spacing of patients, screening, and more. Extensive safety protocols and procedures have been put into place and are mandatory._
- Lifemark promotes equal employment opportunities for all job applicants, including those self-identifying as a member of the following groups: Indigenous peoples, Newcomers to Canada, and Visible minorities._

  • Customer Service Representative

    18 hours ago

    Oakville, Canada ASL Distribution Limited Full time

    **Customer Service Representative (Precision)** **Summary**: ASL Distribution Services Limited is currently recruiting for a Customer Service Representative. The Customer Service Representative works with their customers and operations to ensure all account requests are completed on a timely manner with a high level of quality service standards. This...

  • Customer Service Representative

    7 days ago

    Oakville, Canada U-Haul Full time

    **Customer Service Representative** START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of U-Haul’s...

  • Customer Service Representative

    20 hours ago

    Oakville, Canada Eric Gruscyk - Desjardins Insurance Agent Full time

    **Customer Service representative - Desjardins Agent Team Member**: Location: Oakville, ON Type: Full Time **Position Overview**: A successful Desjardins Agent is seeking a qualified professional to join their winning team for the role of customer service representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping...

  • Customer Service Representative

    2 weeks ago

    Oakville, Canada U-Haul Full time

    **Location**: 1296 S Service Rd, Oakville, Ontario L6L5T7 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team...

  • Customer Service Representative

    1 week ago

    Oakville, Canada U-Haul Full time

    **Location**: 478 Woody Rd, Oakville, Ontario L6K3T6 Canada START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Representative, you will work as part of a supportive team to be...

  • Customer Service Representative

    17 hours ago

    Oakville, Canada U-Haul Full time

    START TODAY, GET PAID TODAY! New hires eligible for BONUS! Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Technician. As a Customer Service Technician, you will work as part of a supportive team to be the face of U-Haul’s exceptional service, ensuring customers...

  • Customer Service Representative

    20 hours ago

    Oakville, Canada A1 Air Conditioning & Heating Full time

    **Company Overview** Customer Experience Representative Join Us and Help Shape Exceptional Customer Experiences About the Role Do you love helping people and making someone’s day a little brighter? We’re looking for a Customer Experience Representative who is passionate about delivering memorable experiences for every customer. You will be the...

  • Customer Service Representative

    19 hours ago

    Oakville, Canada Essity Full time

    **Customer Service Representative** Essity is currently searching for a **Customer Service Representative**. **About the Role** This individual is responsible for providing timely and effective administrative support to customers, sales team, unit, or department follow established procedures and guidelines. We're looking for people who embody our values,...

  • Customer Service Representative

    18 hours ago

    Oakville, Canada Essity Full time

    **Customer Service Representative** Essity is currently searching for a **Customer Service Representative**. **About the Role** This individual is responsible for providing timely and effective administrative support to customers, sales team, unit, or department follow established procedures and guidelines. We're looking for people who embody our values,...

  • Customer Service Representative

    5 days ago

    Oakville, Ontario, Canada U-Haul Full time $30,000 - $50,000 per year

    Location:478 Woody Rd, Oakville, Ontario L6K3T6 CanadaAre you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring...