Medical Receptionist

1 day ago

Richmond Hill, Canada Optima Foot Clinic Full time

**Company description**

A busy foot clinic serving all age patients who have needs to take care of their feet.

**Job description**

**Description**
Under the direction of the Podiatrist / Chiropodist, the Receptionist/ Clinical Administrator is responsible for providing support in an administrative setting for our busy clinic.

The position will be part-time hours (14-16 hours per week, Monday and Friday) and a full time position ( including weekend).

Position Duties Providing reception and assistant duties to the office including but not limited to:

- Answering a multi-line phone system with inquiries from patients and other healthcare professionals
- Scheduling appointments using EMR software
- Producing invoices, handling payments and point of sale transactions, balancing the end of day payments
- Maintaining electronic patients’ files within the EMR system
- Scanning and linking documents to patient files as well as completing and printing forms as required
- Entering medical data into the EMR system as well as updating patient, physician, and insurance information
- Assisting with medical histories of patients, escorting them into clinical rooms, and keeping track of appointment times
- Preparing paperwork for orthotic orders, receiving shipments of products, and ensuring patients have appointments to collect their orders in a timely fashion
- Understanding and using college-required sterilizing techniques and equipment to clean podiatry instruments and create surgical packs
- Keeping a record of inventory for podiatry and office supplies, and notifying the lead Chiropodist of inventory shortages for order
- Maintaining a professional atmosphere at the front desk, and running the office efficiently and with accuracy

We are looking for an individual who is:

- Well organized, Friendly and caring for patients
- Team Player
- Self Motivated
- Must be able to Multitask
- Fluent in English with great communication skills
- Preferred to know another language, such as Mandarin and Cantonese
- Exceptional Customer Service Skills
- Knowledge of basic payroll and HR

**Essential Skills and Abilities**
- Computer use (Microsoft Word, Excel, Chrome, Google/GSuite, Jane)
- Marketing skills
- Problem-solving and decision making
- Working independently and with a team
- Strong oral and written communication
- Manderin speaking is an asset
- Organized, Detail-oriented
- Managing appointments in a scheduling system
- Creating and maintaining client and office records
- Perform general clerical duties

**Declaration**:
**Requirements**:
**Dental / Foot Clinic / Chiropractor Reception experience an Asset**
- At least 2 years of experience as a sales person or a receptionist
- Sales and social Media experience is an asset
- Must be able to Multi-Task in a fast-paced clinic

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.30-$18.50 per hour

Expected hours: 20 - 35 per week

Additional pay:

- Commission pay

**Benefits**:

- Flexible schedule
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- What's your availability?

**Experience**:

- Sales or Medical Secretaries & Patient Registrars: 1 year (required)

Work Location: In person

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