Simulator Maintenance Technician

**Role and Responsibilities** At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defence and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter. To strengthen our team with the Fixed Wing Search & Rescue (FWSAR) Operational Training Unit (OTU) at 19 Wing Comox in Comox, BC we are looking for Simulator Maintenance Technicians. Responsibilities include: - As part of a team carry out preventive and corrective maintenance (hardware and software), and operational support, as detailed in the quality and maintenance documents, to achieve required availability and reliability on training devices - Perform and assist in the analysis and resolving of software and hardware related issues - Monitor and ensure that all training devices are serviceable and ready for training - Identify potential system problems and work with technical experts and colleagues to formulate plans to solve such problems using approved processes and procedures - Support internal and external customers for modifications, updates, testing, maintenance and repair - Produce/update maintenance records in according with established practices & processes - Debug and troubleshoot complex problems spanning a wide range of technologies including, but not limited to: computer systems, networking, audio/video distribution and avionics systems - Ability to work shift/overtime when needed - Available to take part in training session(s) at CAE Montreal or other CAE Sites in Canada if required Mandatory qualifications include: - Technical college diploma in electronics or aviation or 5 years of related experience - Customer-centric with experience and success providing customer service - Ability to handle sensitive situations with tact and be a dynamic team player - Strong knowledge of English, read, written and spoken - Strong communication skills - Eligibility to work in Canada either as a Canadian Citizen, a Permanent Resident or with a valid Work Permit - Capable of obtaining and maintaining both Controlled Goods Clearance and a Level II NATO Secret security clearance Desirable qualifications include: - Understanding of aircraft terminology and simulation devices - Ability to interpret schematics and other technical documents - Experience on flight training devices - Knowledge of computing networks and architecture - Experience in military environment - Experience in material control We offer you: - Autonomy within a responsible position with a high visibility - A supportive, dynamic team and a friendly corporate culture - Excellent global career opportunities within an international, growth-oriented company - A wide range of services for your health and personal well-being, with a company benefits plan, pension and stock purchase plans LI-MC1 **Position Type** Regular CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted. **Equal Employment Opportunity** At CAE, everyone is welcome to contribute to our success. With no exception. As captured in our overarching value "One CAE", we’re proud to work as one passionate, boundaryless and inclusive team. At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age. The masculine form may be used in this job description solely for ease of reading, but refers to men, women and the gender diverse.