Wholesale Operations

**Join Our Team as a Wholesale Operations and Accounts Manager at Snaxies** **Company: Snaxies** **Location: Remote & Office Work in St-Hubert, QC, and Montreal, QC** **Position: Wholesale Operations and Accounts Manager** **Type: Full-time** **About Us** Founded in 2020, Snaxies is a dynamic and rapidly growing e-commerce sensation that's transforming the way Canadians snack. We specialize in bringing the world of "exotic snacks" to doorsteps across Canada, delighting taste buds with unique flavours from around the globe. As a leading online snack retailer, we're not just about snacks; we're about crafting unforgettable snacking experiences. Our curated selection ranges from timeless classics to bold innovations, each promising to transport our customers to a world of flavour. And here's the exciting part - we're not just here for individual snackers; we're here to elevate the snack game for businesses too, offering captivating wholesale options. **Role Overview & Responsibilities** Are you a powerhouse when it comes to orchestrating smooth operations and nurturing customer relationships? If yes, then this role is your ticket to making a real impact. As a Wholesale Operations and Accounts Manager at Snaxies, you will steer the ship that ensures our wholesale operations sail seamlessly. Your role encompasses a range of responsibilities: - **Mastering Accounts**: You'll be at the forefront of managing customer accounts, ensuring accurate invoicing and smooth billing that keeps businesses satisfied. - **Customer Relations Extraordinaire**: Your charm and effective communication will cultivate and maintain strong relationships with our valued wholesale clients. - **Logistics Magician**: Navigating import documentation and compliance will be your forte, guaranteeing that everything moves without a hitch. - **Fulfillment Virtuoso**: Collaborate with the warehouse team to orchestrate flawless order fulfillment, ensuring our wholesale partners receive timely and precise deliveries. - **Liaison Luminary**: As the crucial bridge between our customers and the warehouse, you'll resolve inquiries and discrepancies, ensuring an unrivaled customer experience. - **Inventory Guardian**: Monitoring inventory levels and coordinating supplier orders will be your secret to keeping our offerings fresh and exciting. - **E-Commerce Maestro**: Utilize the power of Shopify to orchestrate seamless online shopping experiences for our wholesale customers. - **Admin Extra**: Juggling documents and administrative tasks using PDFs and Microsoft Office will be second nature to you. **Qualifications**: - **Language Wizard**: Proficiency in both French and English is your passport to effective customer communication. - **Business Savvy**: While a Bachelor's degree in business or a related field would be the cherry on top, your skills and experience are what truly matter. - **Shopify Explorer**: Familiarity with Shopify or similar platforms would set you ahead of the game. - **Tech Commander**: Command over PDF and Microsoft Office tools is a given. - **Time Conqueror**: Demonstrated ability to manage time and tasks efficiently, meeting deadlines with style. - **People Connector**: Your interpersonal skills and customer-oriented mindset are your superpowers. - **Wordsmith**: Your written and verbal communication skills are polished to perfection. - **Independent Dynamo**: You're a self-starter who thrives with mínimal supervision. - **Import Insights**: Knowledge of import procedures and regulations into Canada is a big plus. **Ready to Elevate Snacking?** **Salary**: $45,000.00-$60,000.00 per year **Benefits**: - Casual dress - Discounted or free food - On-site parking - Paid time off - Store discount - Work from home Schedule: - 8 hour shift - Monday to Friday **Education**: - Bachelor's Degree (preferred) **Experience**: - B2B sales: 1 year (preferred) **Language**: - English (required) - French (required) Work Location: Hybrid remote in Saint-Hubert, QC J3Y 8M3