Salon Team Lead

The Granite Club is looking for a fixed-term Salon Team Lead who will play a crucial role in the administrative support of the Salon & Barbershop. Responsibilities include managing payroll, purchasing, ordering, inventory, stocking, and pricing of all retail items. Additionally, the Salon Team Lead assists the Salon Manager with the day-to-day operations, ensuring smooth and efficient functioning. This role also involves supporting Receptionists and the entire Salon and Barbershop team daily, maintaining a high level of service and accuracy.
Benefits of working for the Club
- Healthy and delicious daily food offerings in our Staff Caf.
- Indoor parking for Employees.
- Exciting and diverse Employee events for both Staff and their friends and family
- Discounted Goodlife Fitness memberships.
- An Employee Wellness Program focused on both physical and mental health.

Primary Responsibilities
- Support departmental strategies and goals and communicate and enforce policies and procedures.
- Assist the Salon Manager with the day-to-day activities of the Salon & Barbershop Department, including overseeing Estheticians, Hair Designers, Receptionists, and Attendants.
- Monitor performance and recommend/initiate performance management, discipline, or other staffing/human resources-related actions in accordance with company rules and policies.
- Assist in developing, implementing, and evaluating promotions, events, closures, and other programs affecting spa operations.
- Ensure optimal treatment booking and product sales through ongoing monitoring of the POS booking system and sales records.
- Perform and/or assist with payroll functions and processing.
- Schedule employees and assign work to ensure proper coverage, and ensure scheduling is completed.
- Maintain Salon and Barbershop standards, including cleanliness and tidiness, ensuring 100% presentability, and report any deficiencies to the Manager of Salon & Barbershop.
- Maintain all inventories required for efficient service at the reception desk, including retail inventories, office supplies, stationery, gift certificates, wrapping, etc.
- Assist in stocking, pricing, and securing all retail products, ensuring they are properly tagged and priced, and presented in a clean and orderly fashion.
- Coordinate and execute bi-monthly Salon retail inventory counts, ensuring compliance with accounting deadlines.
- Lead the ordering of products and supplies, including preparation of purchase orders.
- Support the Reception team during peak times, breaks, and vacations.
- Perform other duties as assigned.

Required Qualifications
- University or College Degree or Diploma in a related discipline.
- Previous experience in a supervisory role
- Highly computer literate
- Excellent verbal, written, managerial and organizational skills
- Highly customer/member service oriented
- Well groomed, mannerly, co-operative, team oriented and friendly
- Punctual and reliable
- Able to work independently and with a team
- Past experience in related area an asset
- Willingness and ability to learn

Work Schedule
- Flexible to work variable shifts; evenings, weekends and holidays

About the Granite Club
The Granite philosophy of uncompromising quality is showcased in its state-of-the-art athletic facilities, world-class events and programs for all ages, delectable dining experiences and personalized services, each tailored to suit the varied needs and desires of its diverse and sophisticated Membership.
The Granite Club is Canada's premier private Members' family, athletic, recreation and social club. Located in north Toronto, we offer our 12,000 Members the highest standard of facilities, programs and services.
We strive to recruit enthusiastic, dedicated individuals with a passion for providing exceptional service. We’ll reward all your hard work with a competitive salary and extensive benefits.
We thank all applicants for their interest; however only those selected for an interview will be contacted.
As part of Granite Club policy, a condition of employment is to perform a criminal background check and a vulnerable sector search demonstrating a satisfactory criminal record prior to commencing employment.
The Granite Club is committed to providing fair and accessible employment practices. If selected for an interview, we will be happy to work with you to ensure your interview is accessible and accommodation is provided based on the information you provide to the Granite Club Recruiter.
We thank you in advance for your interest in our opportunity