Accounts Receivable Specialist

Purpose and Scope
The Accounts Receivable Specialist collects monies outstanding from customers, processes payments, completes bank deposits, and reconciles customer accounts and various other duties as assigned.

Organization Relationship
This position involves diplomatic interaction with customers to provide billing information and support in order to facilitate swift payment of invoices due to the organization. The AR Specialist communicates frequently with the Sales department on non-payment issues.

Working Conditions
Working conditions are normal for an office environment. The Accounts Receivable Specialist position requires working for extended periods of time on the computer and the telephone. Prolonged periods of concentration and attention to detail are required. Good hearing required for extensive telephone use. Manual dexterity is required to use desktop computer and peripherals. Overtime as required.

Duties
1. Ensure the strict confidentiality and privacy of financial records as they relate to the organization and its customers.
2. Collaborates with the Controller or President to maintain collection goals and general A/R performance levels.
3. Tracks and maintains accounts receivable files regarding non-payment of customer account and outstanding collections.
4. Analyses customer account history and calls regarding outstanding payments, advises sales department of non-payment issues and ensures follow up of collection processes are proceeding.
5. Investigate and resolve billing discrepancies or misapplied cash transactions.
6. Reconciles and records on computer system the customer payments to invoices, prepares bank deposits and maintains accounts receivable files and spreadsheets.
7. Update credit limits as authorized.
8. Initiate and release credit holds according to the company policy as authorized.
9. Run monthly accounts receivable utilities.
10. Print and prepare monthly account receivable report.
11. Perform other accounting functions, as time allows, to be assigned later.
12. Complete account reconciliation on customers with outstanding balances.
13. Investigates collection problems and advises customers on corporate A/R policies and procedures ensuring payment terms are met.
14. Form collection strategies to mitigate customer objections to making timely A/R payments.
15. Prepares and maintains spreadsheets with customer outstanding amounts, payment.
16. Make arrangements for payment of outstanding and late accounts.
17. All banking and loan journal entries for Cancoi.
18. All online payments
19. Syteline:
i. Month-end closing and reports
ii. Set exchange rates
20. Sub-Ledger posting
21. Preparation of Year-End financial statements (with KPMG)
22. Performs other duties as may be assigned.

Responsibilities and Requirements

1. Report directly to the Controller.
2. Demonstrated ability to accurately calculate, post, correct and manage account figures and financial records.
3. Strong knowledge of collection regulations and fair credit practices.
4. Must possess a high level of moral judgement for handling confidential information and monetary transactions.
5. Experience in gathering data and compiling the proper information.
6. Able to perform moderate to complex account reconciliation’s.
7. Strong diplomatic, negotiation, and conflict resolution skills in order to handle late payments and delinquent accounts.
9. Effective attention to detail and a high degree of accuracy.
10. Strong work ethic and positive team attitude.
11. Sound analytical thinking, planning, prioritization, and execution skills.
12. Excellent teamwork and team building skills
13. Able to effectively communicate both verbally and in writing.
14. Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
15. Strong problem identification and problem resolutions skills.
16. High level of proficiency with Microsoft Office software.

Education and Training

**Job Types**: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- RRSP match

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kingston, ON K7K 7E6: reliably commute or plan to relocate before starting work (required)

**Experience**:

- accounts receivable: 1 year (required)

Work Location: In person