Customer Service Representative

7 days ago

New Westminster, Canada Advanced Storage Centres LP Full time

Are you a people person with a passion for providing exceptional customer service? Do you thrive in a dynamic, fast-paced environment? If so, we have an exciting opportunity for you to join our team as a Customer Service Representative (Relief) at Advanced Self Storage

**About Us**

Advanced Self Storage is a leading provider of secure, convenient, and Flexible Tailored Storage Solutions for individuals and businesses. With multiple locations across British Columbia, we pride ourselves on top-tier customer service and state-of-the-art storage facilities.

We are currently seeking a strong, experienced, and motivated Relief Customer Service Representative (CSR) / Storage Consultant to **support multiple locations across the Lower Mainland. A valid BC Driver's License**and access to a reliable vehicle are essential.

**Position Overview**

As a CSR, you'll be the face of our company, ensuring each customer's experience is positive and memorable. You will assist with storage inquiries, resolve concerns, and guide customers through the rental process, building relationships.

**Key Responsibilities**
- Greet and assist customers in person and over the phone with a warm, friendly attitude. We record all our calls for coaching and feedback.
- Conduct tours of the facility, highlighting features and storage options
- Address inquiries, provide accurate service/pricing information, and resolve concerns
- Complete rental agreements, move-ins, and move-outs
- Maintain office and unit cleanliness and organization
- Follow company policies and uphold security standards
- Use our computerized system to manage customer accounts and reservations
- Support team goals for occupancy, sales, and customer satisfaction

**Qualifications**
- High school diploma or equivalent
- **Previous face to face customer service experience is required**
- Excellent interpersonal, verbal, and written communication skills
- Reliable, with strong attention to detail and problem-solving skills
- Self-motivated, able to work independently and in a team
- Available on weekends (we are closed on all STAT holidays)

**Benefits**
- Competitive hourly wage: $19.50/hour
- Flexible scheduling and a supportive work culture
- Comprehensive training program and opportunities for career growth
- Employee discounts on storage units
- Friendly, inclusive work environment
- Healthy Snack Program

**How to Apply**

**Equal Opportunity Statement**
- Advanced Self Storage is proud to be an equal opportunity employer committed to fostering a diverse and inclusive workplace. We thank all applicants for their interest; only those selected for an interview will be contacted._

**Job Types**: Part-time, Permanent

Pay: $19.50 per hour

**Benefits**:

- Company events
- Discounted or free food
- Employee assistance program
- On-site parking
- Paid time off
- Store discount

Work Location: In person

  • Customer Service Representative

    1 week ago

    New Westminster, Canada ComVida Corporation Full time

    Customer Service Representative **Overview** Customer Service Representatives at ComVida are the heart of the company, providing exceptional support to our clients. This role requires a self-starter with excellent communication skills, a strong technical background, and a passion for providing top-notch customer service. ComVida Corporation is a Canadian...

  • Customer Services Representative

    1 week ago

    New Westminster, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Services Representative

    2 days ago

    New Westminster, Canada Coast Capital Savings Full time

    As a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...

  • Customer Service Representative

    1 week ago

    New Westminster, Canada BMO Financial Group Full time

    610 Sixth Street Units 125-126 New Westminster British Columbia,V3L 3C2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and through various channels with BMO partners to...

  • Customer Service Representative

    7 days ago

    New Westminster, Canada BMO Financial Group Full time

    66 Tenth Street, Suite 120 New Westminster British Columbia,V3M 3X3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Customer Service Representative

    1 week ago

    New Westminster, Canada BMO Financial Group Full time

    120 - 66 Tenth Street New Westminster British Columbia,V3M 3X3 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired customer...

  • Automotive Customer Service Representative

    2 weeks ago

    New Westminster, British Columbia, Canada GreatYear Automotive Inc. Full time $60,000 - $90,000 per year

    Automotive Service Sales Representative | 4-Day Workweek (Wed–Sat) | Customer-Focused | Competitive Pay + Benefits New Westminster, B.C. | Wednesday – Saturday, 8:00 a.m. – 6:00 p.m.Join our professional and energetic automotive team We're seeking an experienced Automotive Service Sales Representative (10+ years) who thrives in a fast-paced,...

  • Customer Care Representative

    6 days ago

    New Westminster, Canada Black Gold Marketing Pvt Ltd Full time

    **Job description** Black Gold Marketing is a dynamic and rapidly growing company specializing in innovative marketing solutions. We are dedicated to delivering high-quality services and exceptional customer satisfaction. We are looking for a motivated and results-driven Sales Representative to join our team and contribute to our continued success. We...

  • Customer Service Representative

    1 week ago

    New Westminster, Canada BMO Financial Group Full time

    610 Sixth Street Units 125-126 New Westminster British Columbia,V3L 3C2 Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaboratively within the branch and with BMO partners to deliver the desired...

  • Customer Service Representative

    4 days ago

    New Westminster, Canada Ignite Group Full time

    *Job Summary* *Duties* - Analyze customer needs and assist them with product inquiries - Conduct sales transactions and process orders accurately - Perform data entry tasks to update customer information in the database - Demonstrate excellent professionalism at all times - Provide top-notch customer service by addressing inquiries and resolving issues...