Community Management Intern

4 days ago

Vancouver, Canada White Spot Hospitality Limited Full time

White Spot Limited is headquartered in Vancouver, British Columbia and serves more than 17 million guests annually from its two White Spot Hospitality brands, White Spot and Triple O’s, which operates restaurants in British Columbia, Alberta, Ontario, and Asia. White Spot is proud to be recognized as one of Canada’s Best Managed Companies for thirteen consecutive years, achieving Platinum status.

White Spot Hospitality is currently recruiting a _Community Management Intern_. This is an entry-level, learning position reporting to the Digital Marketing Manager, the role is to provide support for our social media reputation, guest feedback, and other community management responsibilities that build a positive association for our brands.

If you are passionate about social media, can effectively engage with guests, have excellent communication/organizational skills, thrive in a fast-paced environment, and are interested in the restaurant industry, you will thrive in this role. You will assist in implementing the communication strategy across our social media channels including Facebook, X, Instagram, LinkedIn, TikTok (TBD), and our website. We’re looking for someone ready to jump right in, eager to learn new skills, and willing to help wherever possible. This role is remote, with flexible hours. Must be able to attend in-person meetings as needed.

**KEY RESPONSIBILITIES**
- Monitor and moderate comments, messages, and mentions across all social media platforms
- Engage with our audience in a timely and professional manner, fostering positive interactions and building relationships
- Oversee conversations across all social media channels and address important mentions in real time through engagement, escalation, or documentation
- Assist the Digital Marketing Manager with White Spot and Triple O’s social media strategies to create a positive online reputation and ultimately contribute to brand loyalty and purchase intent
- Engage with ideation on the social media marketing calendar to align with key promotions, brand campaigns, new restaurant openings, and other marketing initiatives
- Support social contesting initiatives - including establishing contest parameters, rules, and regulations, selecting & awarding gift cards etc.
- Review user-generated content and oversee recommendations for community engagement

**QUALIFICATIONS**:

- Must currently be enrolled in or have recently graduated from a Marketing, Communications, Public Relations, or related business program at a post-secondary institution
- Skills in copywriting, presentation, interpersonal relations, and customer management
- Ability to manage multiple projects that are delivered on time
- Experience with social media management software e.g. Sprout Social is an asset
- Experience in Facebook Ads Manager is an asset
- Familiarity with Office365 (Outlook, Word, Excel, PowerPoint, SharePoint)
- High attention to detail with excellent organization, planning & coordination skills
- Strong communication skills - digital, by phone & in-person
- Ability to work closely with the marketing team as well as internal stakeholders & external partners

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

**Salary**: $20.00 per hour

Expected hours: 20 per week

**Benefits**:

- Casual dress
- Employee assistance program
- Flexible schedule
- On-site gym
- On-site parking
- Store discount

**Experience**:

- social media management software: 1 year (preferred)
- Facebook Ads Manager: 1 year (preferred)

Work Location: In person

  • Internal Communications Manager

    2 weeks ago

    Vancouver, Canada Trulioo Full time

    **At Trulioo, we build and connect digital identity networks around the globe, and this framework of trust empowers businesses to assess the various risks associated with digital identities. Our mission is to build trust online. Digital services hold the promise of allowing anyone to interact and transact with anyone, anywhere. However, the threat of bad...

  • Manager, Internal Communication

    4 days ago

    North Vancouver, Canada Shipyards Full time

    **Description** You are a curious, energetic and results driven communications professional with experience managing teams and change in fast-paced, diverse and growing organizations. You are a compelling communicator looking for an opportunity to grow your leadership skills and be a part of making a difference for Seaspan's workforce. With the support of...

  • Manager, Internal Communications

    2 hours ago

    Vancouver, Canada Article Full time

    **Description**: Hi there, we’re Article. We’re an online furniture company creating remarkably better furniture experiences one sofa at a time. And as the ** Internal Communications and Engagement Manager**, you’ll responsible for fostering a positive and informed workplace culture by effectively communicating company information and building...

  • Property/community Manager

    4 days ago

    Vancouver, Canada Tribe Management Full time

    Who we are Tribe Management is part of the Tribe Property Technologies family, We are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. Our Tribe Management division specializes in strata and rental management services. We are responsible for...

  • Lecturer, International Business Management

    2 weeks ago

    Vancouver, Canada Acsenda School of Management Full time

    **Company Overview**: **Acsenda School of Management** (ASM) is a private higher education institution offering degree programs in business, hospitality and management in British Columbia, Canada. With international students from over 50 different countries, ASM is committed to teaching excellence and quality programs that prepare students to work in...

  • Internal Communications Specialist

    4 days ago

    Vancouver, Canada Smart, Savvy + Associates Full time

    As an internal communications pro, you anticipate and address complex issues with ease, considering multiple alternatives, risks and benefits. Your superior writing skills are valuable for crafting clear, compelling messages for diverse platforms and varied audiences - including CEO or C-level communications. Highly strategic and detail-oriented, you develop...

  • Internal Communications Specialist

    7 days ago

    Vancouver, Canada Earls Head Office Full time

    Do you have a way with words? Do you believe that communication is the key to bringing people together? Earls Kitchen + Bar is looking for an Internal Communications Specialist to join our People Operations team at our Head Office in Vancouver, BC. Are you our Lady (or Lord!) Whistledown? We want to hear from you! **Role Responsibilities** - Create and...

  • Internal Communications Manager

    2 weeks ago

    Vancouver, Canada Samsara Full time

    **Who we are** Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the...

  • Communications & Media Manager

    1 week ago

    West Vancouver, Canada First Nations Financial Management Board Full time

    **Position Overview** Reporting to the Senior Communications Manager, the Communications and Media Manager supports the creation of internal and external communications, ensuring its message is consistent and engaging for the targeted audience. The Communications & Media Manager develops and implements targeted communications and content for a variety of...

  • Property/community Manager

    4 days ago

    Vancouver, Canada Tribe Management inc Full time

    **Who we are** Tribe Management is part of the Tribe Property Technologies family, We are the sixth largest strata/condo and rental management company in Canada with offices in downtown Vancouver, Delta, Victoria, Kelowna, Kamloops, Calgary and Cambridge. Our Tribe Management division specializes in strata and rental management services. We are responsible...