Sales Supervisor

**Job description**

**About Liuyishou Hotpot：**

Chongqing Liuyishou Hotpot was founded in 2000, which is a leading enterprise that specializes in managing hot pot chains and franchisees. Liuyishou now has expanded its business to more than 1,200 overseas units all around the world. In 2014, Liuyishou chose the greater Vancouver for our North America Head Office and opened our first restaurant in Richmond BC. In 2015, Liuyishou International Management Company (Canada) Ltd. was established to operate Liuyishou Hot Pot Restaurants across North America. Since then, we have directly managed a central kitchen and large-scale food processing factory, with over 20 restaurants and 500 employees in North America.

We are currently seeking an experienced and highly motivated **Sales Supervisor** to join our team. As a **Sales Supervisor**, your primary responsibility is to provide an exceptional sales and customer service experience that reinforces our brand and promotes our products. You are expected to demonstrate selling competence, possess food industry expertise, and have a deep passion for our food products. The Sales Supervisor is accountable for achieving productivity goals by leveraging product knowledge, selling tools, and available resources.

**Responsibilities and Duties**:

- Propose, plan and deliver contractual agreements with both new and existing channel/accounts to improve market share and revenue.
- Coordinate activities to support the channel, including account and market launches, communication, and distribution data between the functions such as Marketing, Supply Chain, and the Production team.
- Manage multiple customers simultaneously, multitask effectively, and handle cross-functional projects.
- Cultivate and maintain strong executive relationships with assigned retailers, wholesalers, and distributors.
- Demonstrate exceptional selling and customer service skills to achieve sales targets.
- Continuously track and improve sales strategy and performance.
- Achieve sales and service metrics in key measurable areas.
- Stay informed about food industry and catering trends, particularly with regard to the brand vision for each new product.
- Seek information about all newly released products, including in-depth product knowledge covering taste, packaging, shelf life, and more.
- Utilize product knowledge and food industry expertise to assist customers in creating tailored meal solutions and recommend items that meet their needs.
- Perform any other duties as assigned.

**Qualifications and Skills**:

- Minimum 3 years of retail or sales-related experience: preferably in specialty Consumer Packaged Goods (CPG) wholesaling.
- Demonstrated track record of outstanding sales results.
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Must have a valid driver's license and must be able to drive across different regions in Canada and the US.
- Proficient in operating computer systems with intermediate skills in communication and presentation tools.
- Effective communication skills in both English and Chinese (Mandarin).

**Qualifications and Skills**:

- Minimum 3 years of retail or sales-related experience: preferably in specialty Consumer Packaged Goods (CPG) wholesaling
- Demonstrated track record of outstanding sales results.
- Willingness to work a flexible schedule, including nights, weekends, and holidays.
- Must have a valid driver's license and must be able to drive across different regions in Canada and the US.
- Proficient in operating computer systems with intermediate skills in communication and presentation tools.
- Effective communication skills in both English and Chinese (Mandarin).

**What We Offer**:

- Competitive Compensation: Base Salary + Performance Pay+ Volume Bonuses
- Discounted or Free food
- Lucrative Associate Referral Bonusustomers in creating tailored meal solutions and recommend items that meet their needs.
- Perform any other duties as assigned.

**Benefits**:

- Company events
- Dental care
- Discounted or free food
- Extended health care
- Life insurance
- On-site parking
- Store discount

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Language**:

- Mandarin (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person