Social Media Content Specialist

Job Description:
ICUC is a team of creatives, strategists, content creators, and social media managers working directly with brands to deliver first-class, social media expertise, helping our clients to bring their brand stories to life.

If you're into social media, love writing, and know how to connect with people online, keep reading

Job Title: Social Media Content Specialist

We're growing fast and we want YOU on our team. We're looking for English social media experts who love jumping into online conversations, crafting content that connects, and keeping digital communities safe and welcoming.

This is a remote position open to permanent residents of Canada. We're looking for team members who are down to work a mix of the following shifts (and, yes, that includes weekends):
- Days: 8AM-4PM North American Central Time- Evenings: 4PM-12AM North American Central Time- Overnights: 12AM-8AM North American Central Time

You must be available to be scheduled a mix of the shifts above throughout the week AND on weekends - we’re not able to accommodate availability limitations or schedule restrictions.

What You’ll Be Doing:
- Moderating and responding to comments across our clients' social channels using their unique brand voice.- Writing thoughtful, engaging content to spark conversations and drive engagement.- Ensuring online communities are safe, respectful, and aligned with client guidelines.- Escalating issues, insights, or trends to the internal team when needed.- Becoming a true extension of our clients’ brands - understanding their strategy, tone, and audience.

What You Bring to the Table:
- Demonstrated, high-level proficiency in English with strong cultural awareness. Fluency in additional languages an asset.- Exceptionally strong written communication skills (spelling, grammar, clarity) in English. Additional languages an asset.- You live in Canada and are legally allowed to work here.- You’re open and available to work any shift, any day - including weekends.- You’ve got professional experience managing social platforms, specifically moderating and engaging.- You know how to write for brands and can adapt your tone for different audiences.- You know your way around and the ins and outs of all the major social platforms.- You’re into the kind of content you’ll be moderating - whether it’s tech, retail, food, or hospitality and tourism, you’re curious and engaged.- You’re organized, reliable, and have excellent customer service instincts.- You have fast, reliable internet with no data restrictions.- You also have an active Facebook account.

Why Work With Us:
- 100% remote from day one - and always will be.- Be part of a creative, supportive, and fast-moving team.- Work with exciting global brands.- Be a part of a culture that values real people.

Whether you're looking for full-time (32-40 hours/week) or part-time (24-32 hours/week), we’ve got a spot for you. Each shift is 8 hours, we just ask that you're flexible with working a mix of shifts and days from the schedule we’ve listed above.

The hourly pay range for this position is $16.75 to $17.00 CAD or the minimum wage in your province of residence - whichever is higher. Actual hourly pay within the hourly range will be based on a variety of factors including relevant experience, knowledge, and skills. A range of medical, dental, RRSP, paid time off, and/or other benefits also are available to all hourly employees working a minimum of 22 hours a week.

or to begin a conversation about your individual accessibility needs throughout the hiring process.

Ready to Join the Team?

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Location:
Ontario - Remote

Brand:
Icuc

Time Type:
Full time

Contract Type:
Permanent