Technical Project Manager, Medical Imaging

Change Healthcare is a leading healthcare technology company with a mission to inspire a better healthcare system. We deliver innovative solutions to patients, hospitals, and insurance companies to improve clinical decision making, simplify financial processes, and enable better patient experiences to improve lives and support healthier communities.

**Technical Project Manager, Medical Imaging Consulting - Data Management Services**

**Work Location**:
Fully Remote - Canada

**Position**:
Responsible for the delivery of Data Move and migration projects, project management and support of ongoing and new projects, troubleshooting, monitoring and communicating of PACS and C-PACS-related systems. Support PACS/C-PACS Data Move, Migration and Data Governance services, and other Professional Services product offerings.

**Core Responsibilities**:

- Maintain daily communications with customers to ensure resolution and proper follow-up, leading customer satisfaction
- Perform problem diagnosis/resolution at customer sites and remotely. Perform trial run of systems to ensure performance meets the established specifications
- Perform hardware/software installation, system configuration, quality test, and documentation according to Radiology, Workflow and Consulting Services defined processes
- Performing functional inspections of installed systems (remote and on-site) including data monitoring and validations to minimize errors according to Radiology, Workflow and Consulting Services defined processes
- Provide feedback concerning workflow issues, performance or other issues and make recommendations for service/tools improvements
- Generate customer reports such as progress, verifications and exceptions
- Provide project management functions to the data Migration team and projects including financial analysis and staffing capacity analysis
- Lead or participate in process improvement initiatives

**Requirements**:

- 5+ years as a Product Manager / Product Owner
- Bachelor’s degree in a relevant field preferred
- Comp TIA Security +, and/or PMP Certification an asset.

**Preferred Qualifications**:

- Comp TIA Security +, and/or PMP Certification an asset.
- Experience working with AWS, GCP or Azure,
- Experience leading and managing multiple projects, project management software skills an asset
- Experience with Medical Imaging, PACS or DICOM
- Knowledge of Cloud Storage, SAN Storage
- Experience with migration of PACS data from one vendor to another.
- Excellent written and verbal communications skills and customer service attitude will be an asset
- Excellent presentation skills
- Ability to manage priorities and workflow
- Ability to work independently and as a member of various teams and committees; Coordinate multiple tasks simultaneously
- Technology solutions consulting in the clinical field
- Writing of SQL Plus and/or MS SQL queries and reports.
- Working on Unix, Linux, and VMWare systems.
- Setting up of Google Transfer Appliances.

**Working Conditions/Physical Requirements**:

- General office demands

**Travel**:

- Up to 20% travel may be required
- Employees in roles that require travel will need to be able to qualify for a company credit card or be able to use their own personal credit card for travel expenses and submit for reimbursement.

**Unique Benefits**:

- Flexible work environments
- ** Ready, Set, Grow** Career Development Center & access to **Change Healthcare University** for continuous professional learning & development with more than 5,000 training assets
- Volunteer days, employee giving and matching gifts programs, community awards and dollars for doers, community partnerships
- Employee wellbeing programs and generous health plans
- Educational assistance programs
- US 401(k) or Group RRSP (Canada) savings plans with matching employer contributions
- Be sure to ask our Talent Advisors for more information on location specific benefits and paid time off policies
- **Eligibility for some benefits may be limited or not available for part-time employees, be sure to speak with your Talent Advisor.**

**Diversity, Equity & Inclusion***:

- At Change Healthcare, we include all. We celebrate diversity and inclusivity, respect each other and value our unique experiences. By being our authentic selves, we bring different perspectives into our work and relationships.

**COVID Vaccination Requirements