Commercial Underwriting Manager

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence.

Our Aviva Business Commercial Insurance has an excellent opportunity in Greater Ontario - Ottawa region. This is a Commercial Unit Manager, leadership role, reporting to the Head of Underwriting, Ottawa branch.
- We are looking for an engaging individual whom has existing leadership experience or looking to develop toward a leadership career path. This is an opportunity to create legacy and contribute to our employee investment and the customer experience._

As a Commercial Lines Unit Manager, you will be responsible to provide leadership to a commercial team of talented underwriters focusing on Medium Enterprise for Property, Casualty and Auto. You will be accountable to engage with our talent as a team, and one-on-one leadership, provide training, development, monitoring and measuring of individual and team results, collaborating on team and branch objectives, and execution of various strategies.

We are looking for a leader who will drive profitable growth and question the status quo as it pertains to processes and decision-making not aligned with our strategy. Clearing the way is key to writing profitable business and bringing a solution-oriented approach with our broker partners.

What You’ll Do:
Does building a sales culture with our underwriting teams excite you?

Do you thrive in an environment that focuses on strategic profitability?

Do you believe that our broker partners and our end customers deserve our best every day at every interaction?
- You will model, mentor, teach and cultivate outstanding broker relationships, making Aviva the market of choice to build mutually profitable partnerships.
- You will be involved in the underwriting, assessment, and evaluation of new and existing commercial lines accounts as necessary to assist the underwriting team.
- You will motivate and guide the quality of underwriting.
- You will support the file review process in accordance with governance standards as required.
- You will work collaboratively with your peers, specialists, and the Head of Underwriting to create excellence in our approach, and in alignment with Aviva strategies and guidelines.
- You will help kill complexity by striving for continuous efficiency and improvement.
- You will engage, direct and motivate your staff through regular huddles, meetings and clear communication.
- You will strive for continuous professional growth and learning, by being engaged to learn and understand our business.

What You’ll Bring:

- Minimum 5 plus years’ experience in commercial insurance, ideally with experience in Property/Casualty and Auto.
- Broker or other relevant experience will be considered if progressive increased responsibility is shown.
- Solid understanding of the operation of Medium Enterprise commercial business
- Knowledge of competitor wordings or appetite an asset
- Proven and demonstrable leadership abilities
- Good business insights and real passion for relationship management
- Excellent underwriting judgement and understanding of the operations of a branch function.
- Ability to develop strong business relationships, externally with brokers and internally with other areas of Aviva
- Strong organizational skills showing attention to detail, and the ability to meet deadlines.
- Strong analytical, problem solving, and decision-making skills.
- Operational organization, including the ability to understand numbers and create metrics that measure outcomes.
- Exceptional communication skills and confidence delivering sometimes unpopular messages
- Experience with Aviva systems (RTM and RTG) is an asset
- Post-Secondary education or equivalent practical experience
- CIP/CRM designation requirement.

What you’ll get
- Competitive rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.
- Exceptional Career Development opportunities.
- We’ll support your professional development education.
- Hybrid work model