Production Manager

2 weeks ago

Scarborough, Canada Excellence Auto Collision Full time

Join a team of Excellence where we are driven by the quality of our repairs and exceptional customer service. If you share our passion for people, automobiles, and making money then we want to talk to you about a new career

**COMPANY OVERVIEW**

Excellence has been in business for over 30 years - our ability and technical background in collision repair have made us the preferred auto body shop to some of Toronto's most respected car dealerships. We are certified collision centre for Audi, BMW/Mini, Tesla, Lucid, Porsche, Honda and Ford.

**KEY RESPONSIBILITIES**:

- Lead and manage the Estimating and Repair Technicians to achieve operational goals and objectives by assigning vehicle dimantles to Estimators and work orders to Repair technicians
- Oversee the workflow of repairs from production to end of repair cycle while meeting daily/montly targets
- Ensure Autobody Repair Technicians and Refinishing Technicians are repairing vehicles to OEM specifications
- Complete vehicle inspections once repairs are complete to ensure repairs are completed to standard
- Arrange and confirm sublet work to be completed with dealership partners
- Handle customer concerns in a timely and professional manner
- Work with CSR's to ensure vehicles are booked in to meet daily targets
- Works with Parts department to ensure part statuses are updated and technicians have the required parts to proceed with repairs

**QUALIFICATIONS**:

- Previous Automotive Body experience required (Management, Estimator, Repair Technician)
- Thorough knowledge of Mitchell and Audatex estimating system and Body Shop Management Software
- Superior customer service and interpersonal skills
- Excellent communication skills coupled with diplomacy, negotiation and conflict resolution
- Excellent leadership skills with the ability to motivate and develop a diverse team
- A commitment to maintaining high standards of quality control throughout the production process
- Valid G License

**THE PERKS**
- Competitive Compensation and Benefits Package
- Employee Vehicle Purchase & Service Plans
- Employee and Family Assistance Programs
- Company-wide appreciation events and contests throughout the calendar year
- Professional development and the opportunity to grow your career

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. Excellence is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Pay: $70,000.00-$90,000.00 per year

Additional pay:

- Bonus pay

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care

Schedule:

- Day shift
- Monday to Friday

Ability to commute/relocate:

- Scarborough, ON M1P 3A9: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Product management (Body Shop): 3 years (required)
- Mitchell/Audatex: 2 years (required)

Licence/Certification:

- Class G Licence (required)

**Location**:

- Scarborough, ON M1P 3A9 (preferred)

Work Location: In person

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