Customer Service Representative

2 weeks ago

Aylmer, Canada Elgin Innovation Centre Full time

**Job Overview**

**Duties**
- Provide accurate information regarding products, services, and promotions.
- Assist customers with order placement, tracking, and returns.
- Handle cash transactions and maintain accurate cashiering records.
- Upsell products and services to enhance customer satisfaction and drive sales.
- Maintain organized records of customer interactions and transactions.
- Collaborate with team members to improve customer service processes.
- Address customer complaints with empathy and professionalism.

**Skills**
- Strong phone etiquette to communicate effectively with customers.
- Excellent organizational skills to manage multiple tasks efficiently.
- Proficient in cashiering and cash handling procedures.
- Ability to sell products effectively while providing excellent service.
- Multilingual capabilities are a plus for serving diverse customer needs.
- Experience in technical sales is beneficial for addressing product-related inquiries.
- Basic math skills for handling transactions accurately.
- Proven ability in upselling techniques to maximize sales opportunities.

Join us in delivering outstanding customer experiences while growing your career in a supportive environment

Pay: $20.67-$21.57 per hour

Work days:

- Monday to Friday

Work Location: In person

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