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Assistant Store Manager

3 weeks ago

Markham, Canada Goemans Appliances Full time

**Positon**:Assistant Store Manager

**Location**:Goemans Markham

**Compensation**: Competitive pay + bonus structure with health and dental benefits

**Summary**

The Assistant Store Manager (ASM) supports the Store Manager with managing the retail store. They work closely with both the Store Administrator and the sales team to contribute to the overall store success. The ASM helps create a culture focused on the execution of a superior customer experience, and professional standards as defined by Goemans Appliances.

They focus on understanding and maintaining the company’s core values and the execution of established policies and procedures. Learning all aspects of the in store experience and requirements to keep the store successful.

Demonstrates a broad range of skills for a highly effective manager, trainer, coach and motivator with strong retail leadership. A process oriented and quality minded individual that also possesses the ability to bring people together in order to reach a common goal. Shares the responsibility for achieving sales and budget metrics through effective leadership, decision making and judgement.

A collaborator, innovator and team leader. Leads, influences and develops exceptional relationships with our customers, all store personnel, corporate and vendor partners. Connects and communicates with others with a comfortable and authentic approach. A highly motivated individual who thrives in an ambiguous and ever-changing environment, always up for a challenge and inspiring others to learn and think differently.

**Responsibilities**:

- Shared responsibility for the achievement of store sales goals and performance metrics through the execution of strategies and team performance management.
- Maximize profitability by exceeding store sales plan, KPI goals and driving store sales targets for the sales team; ensures process-controls are consistently and correctly managed
- Serve as the lead example in providing premium customer experience and builds relationships with our consumers
- Creates a “Selling Culture” ensures sales-associates are trained in the “Goemans Customer Experience”, participate in all vendor training programs and contemporary engagement / selling techniques.
- Thinks innovatively, acts strategically and creates a culture of customer-focused team members who deliver a world-class experience each and every day.
- Helps recruit, coach and develop sales staff, encourages and monitors team development; mentor, lead, and encourage collective team to succeed.
- Maintains high standards of visual merchandising and brand presentation throughout the selling floor; oversee store merchandising and responsible to maintain store look and feel in a compelling and exciting manner, while in accordance with company directives
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors’ operations on sales
- Co-manage along with Store Manager/District Manager optimal staffing and scheduling that meets store operational requirements, being responsive to traffic and business changes, while achieving all KPI’s and company goals
- Participates in sales staffing decisions including employment, discipline, training, termination with guidance from the HR department.
- Ensure proper training for all staff levels and recognize top talent for succession planning; supports all sales associates relations to create and foster a productive sales-force.
- Works in tandem with Store Manager to set work schedules and monitor staff performance
- Works in tandem with Store Administrator to understand and be able to support all administrative functions when required, to ensure time sensitive store and HQ needs are met.
- Is aware of and monitors compliance to MSP programs

**Requirements**:

- 2 -5 years of related retail sales experience; bachelor’s degree preferred
- Experience in an Assistant Management position preferred
- Demonstrated ability to effectively lead, direct, and train others in a retail setting
- Demonstrated track record of improving sales figures and KPI achievements with a strong understanding of retail profit measures and the ability to exceed sales and expense goals
- Ability to work a flexible schedule to meet the demands of a retail business & consumer to include regular nights, weekends, and holidays
- The ability to communicate effectively with all levels
- Carry, push, pull up to 30 pounds

**Physical Demands**:

- Able to move with ease throughout; sitting, standing, walking intervals.
- Able to sit at a computer work station/ desk for minimum 3 hour intervals
- Goemans Appliances is dedicated to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). During the hiring process if you require accommodation for disability, please advise the Human Resources Department._

**Job Types**: Full-time, Permanent

Additional pay:

- Bonus