Scheduling Coordinator

2 days ago

Winnipeg, Canada BISON FIRE PROTECTION Full time

Bison Fire Protection is the fastest growing full-service fire protection company. Currently, we are seeking a **Service / Scheduling Coordinator** to join our team

The Service/Scheduling Coordinator is motivated, with a strong technical and administrative focus to coordinate compliance preventive maintenance and repairs for our clients while meeting the required KPI targets.

This position will also arrange for security clearance for our employees when required.

Using your professional verbal skills you will coordinate with clients, outside the organization and clients within our organization.

If you enjoy engaging with a dynamic range of people on a day to day basis you will find this job most rewarding

**Responsibilities**:

- Confirm schedules
- Enforce client Protocols such as timecards and signatures
- Communicate updates to our Client Data Communication team
- Audit schedule vs requests
- Confirm Onyx Key Performance Indicators are met daily
- Book appointments via phone with clients and or their security teams
- Other Administrative task as needed

**Skills and Attributes**:

- Proficiency in spoken and written English is required
- Strong attention to detail and record keeping
- Ability to prioritize work, and meet customer deadlines
- Excellent interpersonal skills with staff and customers, working both in a team and independently
- High level of professionalism and confidentiality
- Strong time management skills and ability to work in a fast paced environment in a quickly evolving industry
- Ability to make sound judgement decisions; problem analysis and problem-solving skills
- Customer focused, outgoing personality

**Qualifications**:

- 3-5 years in a high paced service-oriented business
- Experience with scheduling software
- Proficient in Microsoft Excel

**What We Offer**:

- Competitive compensation package.
- Comprehensive benefits.
- Unlimited opportunities for advancement.

**Join Us**: Our high-performance culture fosters growth and development, offering opportunities to take on more responsibility and be part of a team with shared goals. We are committed to advancing our company by taking care of our clients and making a difference in their property operations and life safety requirements.

**Job Types**: Full-time, Permanent

Pay: Up to $22.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking

Application question(s):

- Can you work on-site at 35 Boys road Monday-Friday?
- Do you have 2+ years of service coordinator experience?

**Education**:

- Secondary School (preferred)

Work Location: In person

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