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Inside Sales
3 weeks ago
Berendsen Fluid Power is one of North America’s largest distributors of hydraulic and pneumatic products and services. We have one of the largest dedicated field sales forces in both the hydraulics and pneumatics industries with 42 locations across the US and Canada. With the resources of our powerful North American organization, we provide products and services to move the world while fostering a supportive culture that encourages participation, development and career advancement.
We believe there is no resource more valuable than our people. It is the talent, collective knowledge, training and experience of our employees that will enable us to move ahead. We are a company full of tenured employees with decades of service. It is the talent, collective knowledge, training and experience of our employees that will enable us to move ahead.
In return for your hard work, we offer:
- Comprehensive benefits package including medical, dental; life and disability insurance programs
- Group RRSP
- Company provided DPSP
- Paid vacation, sick time, & company holidays.
Your Activities Will Include:
- Facilitate phone calls from customers and outside sales in a pleasant and efficient manner.
- Provide assistance to customers and field sales for quotes, pricing and expediting.
- Work with all Inside and field sales to serve the customer and grow sales and GM.
- Enter orders in a timely and efficient manner.
- Interact effectively with customers to develop a personal awareness of their needs.
- Work in a professional manner to resolve customer's problems and issues, using all the available resources at hand.
- Provide customers with accurate price, delivery and technical information upon request.
- Provide assistance to others in areas of specialized product or technical knowledge.
- Maintain professionalism in all job related activities.
- Adhere to pricing policies as established by sales management; to include freight recovery, using sell matrices and contracts as applicable.
- Meet, communicate and cooperate with vendor sales representatives.
- Encourage vendor participation in the support of customer needs.
- Assist Central Purchasing to insure customer orders are placed quickly and accurately.
- Communicate regularly and timely with the ISM and any other personnel regarding performance, complaints, inquiries, competitive activities, problems, market conditions or other pertinent information.
- In conjunction with the Credit Department, protect and administer BFP's accounts receivable assets according to procedures set forth by BFP.
- Inform all customers and prospects of the established terms and conditions of sale.
- Assure that all adjustments, product returns, credits and other pertinent dealings are performed accurately and timely with proper documentation.
Qualifications:
The successful applicant must possess a strong work ethic, good people skills, and competitiveness, willingness to learn, and be adept at building business relationships. Past experience in Fluid Power a definite plus.
Keys to Success
Schedule:
- 8 hour shift
- Monday to Friday
