Customer Service Specialist

4 days ago

Nanaimo, Canada Budget Car & Truck Rental Full time

**Job Description - Customer Service Specialist**

**Reports to**:
Department Manager/Weekend Supervisor

**Position Summary**

Devon Transport Ltd. operates a central customer service line that takes calls for all locations in BC. The staff at this location are responsible for helping customers with many different needs from making reservations, answering general questions, handling customer service disruptions, quoting rates, making storage reservations and show customers why Budget is the best choice for their rental needs all while upholding Devon Transport Ltd.’s high standards of service.

**Position Responsibilities**
- Answering customer inquiries
- Quoting Rates effectively
- Making reservations accurately
- Solving customer complaints following the Customer Service Department’s Procedures
- Following the Customer Service Department’s recommended dialogue.
- Communicating policies and procedures effectively to customers.
- Completing administrative tasks as directed by management.

**Position Requirements**:

- Customer Service focused.
- Shift flexibility as needed to meet business demands.
- Punctual and accountable for shifts
- Willingness to learn.

**Qualifications and Experience**
- General communication with team members.
- Customer service experience considered an asset
- Tourism experience considered an asset

**Knowledge, Skills, and Abilities**
- Excellent listening and communication skills.
- Flexibility and ability to adapt to changes.
- Work alone and in a team environment.

**Working Conditions**
- Schedule that includes weekends and holidays.
- Ongoing training and feedback

**Benefits**
- Extended Health
- Dental
- Employee Assistance Program
- RRSP Match
- Life Insurance
- Long Term DIsability

Students are welcome to apply.

Pay: $18.00-$19.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental care
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match

Flexible Language Requirement:

- French not required

Schedule:

- Every Weekend
- Monday to Friday

Supplemental pay types:

- Commission pay
- Overtime pay

**Location**:

- Nanaimo, BC V9T 3M4 (preferred)

Work Location: In person

  • Customer Service Specialist

    2 weeks ago

    Nanaimo, Canada Budget Car & Truck Rental Full time

    **Job Description - Customer Service Specialist** **Reports to**: Department Manager/Weekend Supervisor **Position Summary** Devon Transport Ltd. operates a central customer service line that takes calls for all locations in BC. The staff at this location are responsible for helping customers with many different needs from making reservations, answering...

  • Customer Service Specialist

    1 week ago

    Nanaimo, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 12 years from 30 locations to over 350. We could not have gotten to where we are without our most...

  • Finance & Customer Solutions Specialist

    2 weeks ago

    Nanaimo, Canada goeasy Ltd. Full time

    A leading home goods leasing company located in Nanaimo, Canada is seeking a Customer Solutions Specialist to enhance customer engagement and manage accounts. The specialist will build relationships, handle sales, and oversee retail operations. Ideal candidates should have strong communication skills and experience in customer-facing environments. This role...

  • Finance & Customer Solutions Specialist

    2 weeks ago

    Nanaimo, Canada goeasy Ltd. Full time

    A leading home goods leasing company located in Nanaimo, Canada is seeking a Customer Solutions Specialist to enhance customer engagement and manage accounts. The specialist will build relationships, handle sales, and oversee retail operations. Ideal candidates should have strong communication skills and experience in customer-facing environments. This role...

  • Cpo 18r

    19 hours ago

    Nanaimo, Canada BC Public Service Full time

    Posting Title - CPO 18R - Community Integration Specialist - Position Classification - Community Program Officer R18 - Union - GEU - Work Options - On-Site - Location - Nanaimo, BC V9T 6L8 CA (Primary) - Salary Range - $64,123.59 - $72,674.35 annually - Close Date - 6/5/2025 - Job Type - Regular Full Time - Temporary End Date - 6/1/2026 -...

  • Customer Service

    1 week ago

    Nanaimo, Canada Vi Powersports Full time

    **WE SELL FUN! We are looking for the right "student", we can train the job specific tasks!** Vi Powersports is looking to fill a Sales Associate position. We are looking to grow our team with individuals who are excited about the Powersports Industry and delivering great customer service. We offer a workplace focused on Teamwork with ongoing training,...

  • Customer Service Agent

    1 week ago

    Nanaimo, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Nanaimo provides our team members with an amazing opportunity to work with one of our airline...

  • Customer Service Agent

    1 week ago

    Nanaimo, Canada Executive Aviation Full time

    Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Are you ready to take off and start a new and exciting career in the aviation industry? If so, we want to chat with you! Our operation in Nanaimo provides our team members with an amazing opportunity to work with one of our airline...

  • Customer Solutions Specialist

    2 weeks ago

    Nanaimo, Canada goeasy Ltd. Full time

    Join easyhome — Canada’s largest lease-to-own business and a proud part of the goeasy family. At goeasy, our people and culture are the heartbeat of everything we do, and we’re proud to be recognized for it. We’ve earned prestigious accolades including being named one of Canada’s Top Growing Companies, certified as a Great Place to Work®, and...

  • Patient Services Specialist

    4 days ago

    Nanaimo, Canada FYidoctors Full time

    **Why You Should Join Us**: We at FYidoctors put our patient's well-being first and feel honoured that people across Canada and the USA trust us with something so valuable. We put health front and centre, and our doctor-led approach has helped us rapidly grow in 15 years from 30 locations to over 350. We could not have gotten to where we are without our...