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Medical Office Assistant

2 weeks ago

North Vancouver, Canada WELL Health Technologies Corp Full time

**Position: MEDICAL OFFICE ASSISTANT (MOA)**

**Type: Full time - Monday to Friday**

**Location: North Vancouver - Lonsdale**

**About Us**:
We are a vibrant dermatology clinic with 4 physicians, located in a modern and lively building on Lonsdale. You will be working to support our dermatologists in delivering excellent patient care. Our team-based environment values motivated self-starters who can provide exceptional customer service to our patients.

Join us in our dynamic and collaborative environment, and contribute to the well-being of our valued patients. If you meet the requirements and share our dedication to providing top-notch care, we'd love to hear from you

**Key Responsibilities**:

- Lab duties - prepare laboratory specimens (biopsies) for send out, dispose of contaminated supplies, sterilize medical instruments (autoclave), run UVB machine.
- Patient care duties - Coordinate patient care through the clinic, check in, prep, and escort patients to exam rooms, prepare exam rooms, answer questions, provide post-appointment advice, monitor the waiting room and manage the flow.
- General duties - Keep patient information confidential and secure at all times. Perform all other related clinical, administrative tasks or special tasks as required by clinic management.

**Requirements**:

- High school diploma or the equivalent
- Experience as an MOA or a MOA program certification is preferred
- Work experience in a medical specialists’ office is an asset
- Exceptional customer service skills
- Strong verbal and written English communication skills
- Attention to detail and the ability to plan, organize, and prioritize work
- Ability to work independently as well as with a team
- Ability to analyze, problem-solve, and investigate problems
- Open, positive, and accountable
- Ability to work full time hours 5 days per week (Monday-Friday)
- Experience with an EMR system (Accuro) is an asset

**Job Types**: Full-time, Permanent

**Salary**: $20.00-$22.00 per hour

Expected hours: 40 per week

**Benefits**:

- Extended health care
- On-site parking
- Paid time off
- Wellness program

Schedule:

- 8 hour shift

Ability to commute/relocate:

- North Vancouver, BC V7L 0E5: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Front desk: 1 year (required)

**Language**:

- English (required)

Work Location: In person