Technical Service Representative

3 days ago

Tillsonburg, Canada Morison Insurance Brokers Inc. Full time

**Technical Service Representative**

**Location: Tillsonburg, ON**

Morison Insurance is currently seeking positive and enthusiastic individuals to join our team of insurance professionals.

**_
What Will Our TSRs Do?_**

They will support our Service Teams by completing the following tasks:

- Submitting Letter of Authorizations to companies for processing
- Processing insurance policy changes on various company portals
- Checking new business/policy changes/cancellations for accuracy
- Work from a queue, completing activities in our Broker management system
- Processing manual renewals and invoices for non-download policies
- Follow-up on Expiry Reports with company on pending renewals
- Calls to company for Underwriting follow-up/questions as required
- Split Accounts/Move Policies within our broker management system
- Inactivate Client Accounts, complete MVR procedure
- Handling ‘mail’ activities within Epic as entered by reception
- Month End Reports; review and correct as required

**_
What We Offer_**

At Morison Insurance, work-life balance is extremely important to us. Here are some of the Morison Advantages provided to our staff:

- Competitive salary
- Comprehensive benefits including health, dental, vision, and Employee Assistance Program (EAP)
- Group RRSP - company matching monthly amount
- 4 weeks paid vacation, and paid personal days
- Short days on Friday’s of long weekends from May-October
- Extra paid days off at Christmas
- 35-hour work week (Mon-Fri 8:30am-4:30pm)
- People-focused company culture

**_ How We Help You Succeed_**

Your success matters greatly to us. We provide:

- **Training and Support** - Whether it is mentorship, growth opportunities, or on-the-job training, we are here for you. You will be supported daily by a team of underwriters.
- **Career Growth**:

- What professional goals have you set for yourself? We care about your career, and we can help you get there.
- **Continuing Education** - We invest in you. That’s why Morison Insurance provides paid continuing education opportunities to help you grow professionally. Perhaps you want to expand your knowledge or obtain your CIP?

**_ We want you to love what you do. Does this look like you?_**
- Eager and willing to contribute and be part of a UNIFIED team
- Hard worker
- Excited to GO BEYOND
- Team player
- Nimble
- Eager to EVOLVE and learn all things digital marketing

**_ Qualifications_**
- Solid understanding of various insurance companies and their underwriting rules
- Strong organizational skills
- Ability to work in a busy, fast-paced environment
- Quick learner
- Willing to obtain RIBO License

Additional Assets:

- (2) years Personal Lines insurance education and/or experience
- Experience using Applied Epic
- Experience using Compu-Quote and various insurance company portals
- Additional industry designations, such as RIBO, CAIB, or CIP

**_ Values We Live By_**

At Morison Insurance, our team shapes who we are and the excellent service we provide our customers. We are a values-based company, meaning all our decisions and day-to-day operations are based on our 5 core values:

- **Go Beyond** - Be exceptional, shine brightly
- **Evolve** - Think outside the box
- **Own It**:

- Empowered to deliver
- **Our Promise** - Do the right thing
- **Unified** - Together as one

**_ Accommodations_**

**_

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