Part-time Sales Associate

The **Sales Associate** is responsible for assisting the Manager with the efficient and effective management of the entire storage facility. This includes ensuring that sales targets are met, improving the commercial performance of the company by exploiting opportunities to maximize profitability, increase customer satisfaction and ensure continued business growth. As well as ensuring that Company policies and procedures are being maintained and followed by all personnel.

**Typical work activities**

Typical work activities can be classified into the following categories:
**Sales and Marketing**:

- Promoting and selling of Apple Self Storage products and services to inquiring customers, this includes handling customers over the phone or in person, and implementing approved sales techniques;
- Following up with prospects consistently to explore every opportunity to rent storage space;
- Being close to where the industry is going and monitoring what local competitors are doing;
**Customer Service**:

- Ensuring standards for quality, customer service and health and safety are met;
- Responding to customers’ complaints and comments;
**Payments and Accounts Receivables**:

- Process payment transactions and complete banking activities as per approved procedures;
- Collection of rent on due dates and following approved policies and procedures to recover any amounts owing from delinquent customers;
**Cleaning and Sanitation**:

- Cleans office, hallways and driveways, bathrooms and any other assigned areas.
- Washes windows and walls with prescribed solutions.
- Empties trash containers and disposes of waste when assigned.

**Building Inspection and Maintenance**:

- Daily site and building inspection to ensure cleanliness, safety and security standards are met;
- Take preventative measures to ensure maintenance of the building and report any visible damages.
- Replaces light bulbs and repair light fixtures if necessary.
- Performs minor repairs to doors, hinges and lubricates locks and report major maintenance items to the site manager.
- Cuts grass, trims shrubs, waters plants and performs other related duties on the grounds when assigned.
- Removes snow from walkways and access doors and/or storage units when needed.

**Safety and Security**:

- Monitoring activities on site during business hours to ensure safety and security of patrons;
- Reports safety hazards to site manager.
- Exercises vigilance and reports any suspicious activities after office hours to the site manager.

**Reporting**:

- Ensuring that reports are accurate, complete and delivered on time as per the Site Reporting Checklist.
- Report any unusual or irregular items to the Site Manager.
- Assist manager in organizing documents and keeping records that might be required for Site Audit purposes.

We are looking for one part-time employee at Apple Self Storage to fulfill the duties of sales associate and maintenance at our Thunder Bay Intercity, ON location. Must have experience in customer service in a retail setting. 10 hours per week with flexibility and the opportunity for extra hours to cover vacation and sick leaves. Starting rate of $18 based on experience. Two week training period provided and own transportation required. Please submit resumes with references. All contact is to be made through the site office located at 646 Hewitson St, Thunder Bay, ON P7B 6E4 (807) 623-9527.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

**Job Types**: Part-time, Permanent

**Salary**: From $18.00 per hour

Expected hours: 10 per week

**Benefits**:

- Flexible schedule
- On-site parking
- Store discount

Flexible Language Requirement:

- French not required

Schedule:

- Day shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Thunder Bay, ON P7B 6E4: reliably commute or plan to relocate before starting work (required)

**Experience**:

- sales: 1 year (required)
- Customer service: 1 year (required)

Work Location: In person