Bilingual Customer Service Representative

1 week ago

Brampton, Canada Clean Harbors Full time

**The Opportunity**

**Safety-Kleen** is looking for a Bilingual **Customer Service Representative** in Brampton, Ontario to join their safety conscious team

Are you a problem solver with a passion for providing superior customer service? We might have the position for you

**Why work for Safety-Kleen?**
- Health and Safety is our #1 priority and we live it 3-6-5
- Competitive wages
- Comprehensive health benefits coverage after 30 days of full-time employment
- Group RRSP with company matching component
- Generous paid time off, company paid training and tuition reimbursement
- Positive and safe work environments
- Opportunities for growth and development for all the stages of your career

**Key Responsibilities**:

- Ensures Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and acting in a safe manner at all times;
- Receive 40-60 inbound calls from internal or external customers;
- Provide nationwide support for our clients in a timely manner to ensure customer satisfaction;
- Gather customer information, verify key aspects and then determine a timely resolution;
- Drive to meet or exceed daily performance metrics related to key performance indicators;
- Be personable and maintain upbeat, positive attitude while communicating with the customers.

**What does it take to work for Safety-Kleen?**
- High School Diploma required;
- Bilingual - fluent in French is required;
- Customer service experience is a plus but not required;
- Excited to learn this role and industry;
- Strong computer skills;
- Outgoing personality, willing to jump in;
- Strong verbal and written communication skills;
- Detail-oriented;
- Bonus points for experience with Salesforce;
- Ability to adapt and work in a team environment.

**Wondering what to expect in starting your career with Safety-Kleen?** Click Here to view a Day in the Life Video

**Safety-Kleen Systems**, a Clean Harbors company, has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1.2 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. We collect over 200 million gallons of used motor oil each year and we have the largest re-refinery capacity in North America allowing us to re-refine more than 150 million gallons each year.

Every day, we help our customers resolve their waste management needs and reduce their carbon footprint. **PROTECTION. CHOICES. PEOPLE. MAKE GREEN WORK**

Safety-Kleen Systems, a Clean Harbors company is a Military & Veteran friendly company.

Additional pay:

- Overtime pay

Schedule:

- 8 hour shift
- Monday to Friday

Ability to commute/relocate:

- Brampton, ON: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- French (required)

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