Vendor Support and Delivery Specialist

Client Delivery & Relationship Coordinator (Permanent Part-Time)
**Location**: Vancouver, BC (in-person)
**Schedule**: Thursdays and Fridays
**Pay**: $200 per day (6-8 hours per shift)
**Hours**: 12-16 per week

**Job Type**: Part-time, Permanent

**About Us**
Spawts Studio Inc. is a family-owned business with over 20 years of experience crafting custom ceramic keepsakes in the Lower Mainland. We are a small, team-oriented studio that values artistic excellence, attention to detail, and sustainability.

We work in a collaborative and supportive environment. You can expect a casual dress code, team potlucks, occasional outings, and daily visits from our in-studio dogs, Cannon and Crash.

**Position Overview**:
We are hiring a **permanent part-time Delivery Driver** who will represent Spawts to veterinary clinics across the Lower Mainland. This is not a courier or food delivery job
- this is a front-line, relationship-based role that requires you to handle nuanced product inquiries, communicate with empathy, and maintain strong relationships with our vendors. Applicants with **experience in visual merchandising or field-based vendor management** will bring transferable strengths to this role.

You will be responsible for delivering our one-of-a-kind ceramic keepsakes, representing our brand, and tracking delivery records. You must be reliable, proactive, and skilled in both administration and in-person customer service. Over time, this role could grow to include **sales and account support**, with additional hours and adjusted compensation for growing vendor relationships and increasing order volume.

**Key Responsibilities**
- Reserve Modo vehicles for each delivery day
- Pick up orders from our studio at 230-430 Railway St., Vancouver
- Drive one of four alternating routes in the Lower Mainland
- Communicate with clinic staff and respond to product inquiries
- Deliver keepsakes with professionalism, warmth, and attention to detail
- Maintain accurate delivery logs and perform light admin tasks
- Perform quality checks to ensure the correct item reaches the right clinic
- Deliver in all weather conditions
- Identify opportunities to strengthen or grow client relationships
- (Optional work expansion) Support sales/account health if skilled and interested

**What We're Looking For**

**Required Qualifications**:

- Valid Class 5 BC Driver’s License
- Minimum 5 years driving experience with a **clean abstract** (must be provided at interview)
- 5+ years of face-to-face **Customer Service experience**:

- 2+ years of **Administrative, Tracking, or Data Entry experience**:

- Strong typing and record-keeping ability
- Physically fit (able to lift up to 50 lbs, take stairs and manage vehicle entry/exit)
- Fluent in English
- Reside in the Vancouver/Lower Mainland area
- If on a work permit: must be valid through at least **November 2027** and provided upon interview

**You’re a Great Fit If You**:

- Are dependable, self-directed, and detail-oriented
- Have strong communication and interpersonal skills
- Are perceptive and proactive in maintaining client relationships
- Have a background or interest in sales/account management
- Are curious about working in a ceramic production studio
- Are looking specifically for a **part-time role (2 days/week)** you can commit to for **18-24 months**

**Compensation and Perks**
- $200 per day worked
- 12-16 hours per week (6-8 hours/day depending on route)
- Paid per day (not hourly) - your $/hr increases as your route becomes more efficient
- Casual dress
- Dog-friendly, inclusive workspace
- Team lunches and occasional outings
- French not required

**How to Apply**

To be considered, you **must submit both**:

- A **cover letter** explaining why this 2-day-a-week schedule fits your life
- now and long term
- A **resume** outlining your relevant Customer Service, Admin, and Driving experience
- (Optional but welcome) Sales/account management experience noted clearly

**Applications missing a cover letter will not be reviewed.**

**Application Deadline**: Nov 17, 2025
**Expected Start Date**: Nov 27, 2025 (flexible based on discussion)

**Learn More**

**Spawts Studio Inc.** is an equal opportunity employer. We welcome applicants from all backgrounds and are committed to building a supportive, inclusive team.

**Job Types**: Part-time, Permanent

Pay: $200.00 per day

**Benefits**:

- Casual dress
- Company events
- Store discount

**Experience**:

- Admin/Tracking/Data Entry: 2 years (required)
- Driving: 5 years (required)
- Customer Service: 5 years (required)

**Language**:

- English fluently (required)

Licence/Certification:

- Class 5 Licence (required)

Work Location: In person