Service Advisor
1 week ago
**Kitchener Ford**, a proud member of the AutoIQ Dealership Network is looking an experienced **Service Advisor** to join their service team.
**Kitchener Ford** is growing and serving more **Ford** customers from across the **Kitchener/Waterloo** Region than ever before.
Our Service Advisors are responsible for ensuring our customers receive timely, friendly and efficient service.
Acting as a liaison between the customer and our factory trained technicians, our Service Advisors recommend required service and repairs, handle scheduled maintenance service requests and sell additional services when appropriate.
Service Advisors help ensure customer vehicles are fixed right the first time by understanding and accurately documenting customer concerns on repair orders.
**Kitchener Ford **requires:
- Process driven, positive individual with the highest level of integrity
- Problem Solving, Organizational and Conflict Resolution Skills
- Passion for delivering a consistently exceptional customer experience
- Valid Drivers License
- High School Graduate
- Current Automotive Dealership or Retail Aftermarket Experience
- High Level Sales Skills and Technical Understanding
**Kitchener Ford** and **AutoIQ** Offer:
- Industry Leading Compensation Program
- Shared Commitment to Customer Service Excellence
- Exceptional Employee Experience
- Competitive Group Benefit Program
- Employee and Family Assistance Program
- Collaborative Work Environment and Group Support
**Join a team that is invested in your future, who provides training, coaching, and career path development.
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