Receptionist, Building Department
2 weeks ago
Job description
Opportunity
**Responsibilities**:
- Provide counter service for the Development Services Department; provide customer service in person and over the phone and act as the first point of contact to help direct members of the public to the most appropriate Township resource.
- Direct the public to the online inspection request system and provide assistance.
- Transfer online inspection requests for older permits to the online system (Cloudpermit).
- Schedule and coordinate inspection schedules for the development services department throughout the township with contractors and developers.
- Process documents for orders issued by inspectors.
- Respond to and search for document requests by property owners or their agents.
- Maintain the department's general filing systems, and scan and file backlogged documents.
- Perform other related duties as assigned.
Knowledge, Skills and Experience
- Ontario Secondary School Diploma or equivalent.
- Post-secondary education in an Office Administration field, or related experience.
- Minimum one year of clerical or administrative experience.
- Strong computer skills including Microsoft Word, Excel and Outlook.
- Excellent interpersonal, customer service and communication skills, both oral and written.
- Ability to manage confidential information and exercise discretion and sound judgment regarding sensitive or confidential issues and to project a professional image.
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